What basic work do hotel management interns mainly do?

The basic duties of hotel management interns are:

Strictly enforced? Various service standards, and strive to establish a good brand and public image of the hotel;

2. Be responsible for the standardization of hotel front desk services (not limited to gfd, business etiquette, guest consultation and reception, check-in and check-out procedures, room reservation, handover, membership promotion, etc.). );

3. Responsible for the normal and orderly operation of the hotel management system, answering guests' inquiries, solving guests' complaints and improving the check-in experience;

4. Assist the hotel? Online order confirmation and review, etc. To ensure the steady improvement of comments;

5. Actively learn the relevant work skills of the hotel's front desk and guest room, develop with the overall operation and management of the hotel as the goal, serve the guests politely, and improve the satisfaction of the hotel guests;

Basically above!