How to do a good job in hotel management safety

Without safety, there is no hotel, and safety is the guarantee of all hotel work.

Hotel safety management and safety work

[Abstract] Hotel management safety is the first knowledge, but in the specific safety work, there are still some people who have insufficient understanding of safety management, which has laid a hidden danger for the hotel. Once an accident occurs, it may cause great losses to the hotel. Based on this, combined with the author's work experience, this paper analyzes the present situation of hotel safety management.

[Keywords:] Hotel; Security; operate

First, the status quo of modern hotel safety management

Hotel safety management involves the environmental safety inside and outside the hotel, the personal and property safety of all employees in hotel departments, the property and food safety of hotel guests, etc. It can be said that hotel safety management is the basic guarantee for the normal operation of a hotel, and how to do a good job in safety management is a problem worthy of discussion by hotel managers. Through investigation, the author found that some hotels do not attach importance to safety management, but blindly emphasize the hotel's operating income and ignore the investment in hotel safety management, rarely conduct safety education courses for employees, and even fail to establish a perfect system in safety management. The specific questions are as follows.

(A) safety education is not in place

Some hotels are small in scale, so the management of hotels is mainly family management. The only requirement for employees is that they have basic etiquette and service quality. For example, chefs only require that their cooking skills meet certain standards or that they can cook certain cuisines, but they do not require safety awareness and the ability to handle safety accidents, so some minor safety accidents are prone to occur. For employees' job requirements, behaviors such as smoking, using fire and electricity are not strictly managed, which is likely to cause fire hazards.

(b) Fire "re-ignition" and "light protection"

Although some hotels have employee safety manuals and fire protection settings, they have not established a perfect fire emergency mechanism and prevention mechanism, and neglected the establishment of fire prevention and control mechanism because of their emphasis on fire hardware settings. Some hotels purchase a large number of fire extinguishers, make safe passages, install fire alarms, hotel fire hoses, etc. , in order to meet the safety standards of the administrative department for industry and commerce.

(3) the setting and management of safe escape routes

Every hotel should set up a safe passage when it is established, but the management of safe passages in some hotels is not in place. Some hotels regard the safe passage as an employee passage instead of setting up another safe passage. Moreover, the signs of safe passage in some hotels are not obvious.

Second, the hotel safety management system is perfect.

(a) to carry out employee safety education.

First of all, every year, through the establishment of fire knowledge bulletin boards, knowledge competitions and other forms, improve the fire safety awareness of all employees; Secondly, organize employees to study fire laws and regulations on a regular basis, so as to manage fires according to law. All departments of the hotel should conduct fire safety education and training according to the post characteristics, and conduct on-site demonstration and training on the maintenance and use of fire control facilities; Thirdly, conduct pre-job fire protection training for new employees, and they can only take up their posts after passing the examination. Employees must undergo re-education and training before changing jobs due to work needs, and special positions such as fire control centers must undergo professional training. After passing the exam, show certificates.

(2) Fire inspection and patrol system

First of all, implement the fire safety responsibility system step by step and the post fire safety responsibility system, and implement the patrol inspection system. The centralized management department of fire control shall conduct fire control inspection on the company every day and the unit once a month, and review and track the improvement. Secondly, if a fire hazard is found in the inspection, the inspector shall fill in the fire inspection record and require the relevant personnel to sign the record in accordance with the regulations. The inspection department shall promptly notify the inspected department, and the person in charge of each department shall report the fire safety inspection daily. If it is found that there are fire hazards in the unit, it shall be rectified in time. If the fire hazards found in the inspection are not rectified in time according to the specified time, they will be punished according to the reward and punishment system.

(3) Safety evacuation facilities management system

Safety evacuation facilities shall keep the evacuation passage and exit unblocked, and it is strictly forbidden to occupy the evacuation passage, and it is strictly forbidden to set fences and other obstacles that affect evacuation at the exit or entrance; Fire safety evacuation indication signs and emergency lighting facilities that meet the requirements of the state shall be set up in accordance with the specifications; Fire doors, fire safety evacuation signs, emergency lighting, mechanical smoke exhaust and air supply, fire accident broadcasting and other facilities should be kept in normal condition, and regular inspection, testing, maintenance and maintenance should be organized; It is forbidden to lock the safety exit during business or work; It is strictly forbidden to close, block or cover the safety evacuation signs during business or work.

(4) Fire Control Center Management System

First of all, the hotel fire control center should be familiar with and master the performance of various fire control facilities to ensure orderly, accurate and fast operation in the fire fighting process. At the same time, it is necessary to make fire duty records and handover records, handle fire alarm calls, and make handover procedures for duty records, equipment conditions and accident handling on time. Secondly, without handover procedures, the personnel on duty shall not leave their posts without authorization. When equipment failure is found, it should be reported in time and the relevant departments should be notified to repair it in time. Do not use the telephone inside the fire center unless it is necessary for work, and the personnel on duty in the fire center are prohibited from entering the duty room; Smoking, sleeping, reading newspapers, etc. are not allowed in the fire center during working hours, and handover procedures should be handled when leaving the post; When a fire is found, it should be dealt with urgently according to the fire-fighting plan, and call 1 19 to inform the public security fire department and report to the department head.

(5) Maintenance and management system of fire control facilities and equipment

First of all, the full-time administrator is responsible for the daily use management of fire-fighting facilities, and the full-time administrator checks the use of fire-fighting facilities every day to keep the facilities clean, hygienic and intact; The centralized management department of fire fighting work is responsible for maintaining the technical performance of fire fighting facilities and fire fighting equipment, and conducting technical inspection regularly. Set up a full-time administrator to check and understand the operation of fire-fighting equipment on time every day, check the operation records, listen to the opinions of the personnel on duty, arrange maintenance in time if any abnormality is found, and keep the equipment in good technical condition.

Secondly, fire-fighting facilities and fire-fighting equipment should be tested regularly. The test of the smoke temperature alarm system is organized and implemented by the centralized management department of fire control work, with the participation of the safety department, and each smoke temperature sensor is tested at least once a year in turn; Fire pumps, spray pumps and water curtain pumps are tested once a month to check whether they are complete and easy to use; Positive pressure air supply and smoke control system shall be tested once every six months; Indoor fire hydrant, spray flow test once every quarter; The test time of other fire-fighting equipment should be determined according to different situations.

Thirdly, in the management of fire fighting equipment, fire extinguishers are inspected regularly and replaced twice a year during winter defense and summer defense; Designate a special person to manage and inspect the fire fighting equipment regularly to ensure that it is in good condition; Fire-fighting equipment should be checked frequently, and it should be supplemented immediately and reported to the leader if it is lost or damaged. The fire-fighting equipment of each department shall be managed by this department, and a special person shall be appointed.

(six) improve the fire hazard rectification system.

First of all, all departments should promptly eliminate existing fire hazards. In the fire safety inspection, the fire hazards found should be registered item by item, and the hidden dangers should be written to all departments for rectification within a time limit, and the hidden dangers should be recorded. Secondly, before the fire hazards are eliminated, all departments should implement the preventive measures to ensure fire safety during the rectification of hidden dangers, put forward solutions to major fire hazards that cannot be solved, report to the person in charge of fire safety of the unit in time, and report to the superior competent department or the local government. Third, the fire hazards ordered by the public security fire control institutions to be corrected within a time limit should be corrected within a time limit, and a reply for rectification of hidden dangers should be written and submitted to the public security fire control institutions.

In addition, it is also possible to establish a fire electricity safety management system, a voluntary fire brigade organization management system, and at the same time establish a fire fighting and emergency evacuation plan drill system, a gas and electrical equipment inspection management system, and a fire safety work assessment and reward and punishment system. Especially in fire fighting and emergency, emergency plans can be established for group prevention and control.