Traditional Culture Encyclopedia - Hotel franchise - Why does the hotel need a lobby manager? What is the role of the lobby manager?

Why does the hotel need a lobby manager? What is the role of the lobby manager?

In fact, they all speak very well. Personally, I think there are the following points.

1: The hotel lobby manager is the image of the hotel, with a strong sense of responsibility and elegant appearance.

2. Deal with emergencies and coordinate various affairs.

3. Be articulate and understand the communication between guests.

4. Have high insight and execution ability.