Strangers come to the hotel and want to know how to treat hotel guests.

1, know the guest's name, search by name, find out if the guest has any requirements to ask in person, if not, ask the stranger's name, and then call the guest room to ask if the guest knows him. Note that strangers must not know the guest's room number unless the guest agrees. If the guest agrees to tell the stranger the number, give the phone to the stranger and let the guest tell him himself.

2. I don't know the name and ask the room number, which is also the phone number. In a word, you can't tell the stranger the information of the guest without the consent of the guest, otherwise it will be in trouble.