Traditional Culture Encyclopedia - Hotel franchise - What should I do if the guest room linen is contaminated and the guest doesn’t want to accompany me?
What should I do if the guest room linen is contaminated and the guest doesn’t want to accompany me?
I have dealt with this many times and told them that our set of linen costs 800 yuan. These stains cannot be removed. Even if they are removed, they will wash away or affect the service life of the linen. There are two solutions. The customer can take the linen away for 800 yuan, or the customer can deposit 800 yuan here and go to a laundromat to wash it. If the stains are removed, a depreciation fee of 200 yuan will be deducted.
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