What if the express mail is lost?

The way to deal with the loss of express delivery is as follows: for insured express delivery, the liability for compensation shall be determined according to the insured rules agreed between the express delivery enterprise and the sender; For uninsured express mail, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law.

According to the new postal law, only three times the freight can be compensated. Some express delivery (logistics) companies have transport clauses on the waybill (back), which are generally mentioned above, and some compensate according to the weight of the consignment, such as 20 yuan per kilogram. Express delivery companies are not the same. Many courier companies also provide additional insurance services, which are divided into insured and insurance. Insured price means how much to pay, and the rate is generally a few percent of the value of the goods (1-5), which is relatively expensive; Insurance adopts the traditional freight insurance clauses of commercial insurance companies, with a rate of several thousandths (1-8) and a certain percentage of deductible, which means that the loss is not fully paid. In the express delivery business, most people use insured prices for goods that really need insured prices.