What is hotel administrative customer service?

1, mainly responsible for answering customer service calls;

2. Provide hotel reservation, consultation and complaint handling services for guests;

3. Complete the reservation performance and maintain the guest satisfaction;

4. Other work arranged by the supervisor.

[Education]: 1, technical secondary school or above, especially excellent ones;

Full of affinity, good attitude, patience, cheerful and polite;

3. Proficient in Chinese typing;

4. Good adaptability; Good communication and presentation skills; Good learning ability;

5. Have a good professional ethics and a strong sense of responsibility;