Traditional Culture Encyclopedia - Hotel franchise - Polite expressions in hotel English

Polite expressions in hotel English

Receptionist: Good evening, sir. Welcome to Evergreen Hotel. What can I do for you?

Good evening, sir. Welcome to Evergreen Hotel. How can I help you?

John: Hello, I'd like to stay for two nights.

Receptionist: Certainly, sir. Do you have a reservation?

Sure, do you have an appointment?

John: Sorry, I don't. Is there a problem?

Receptionist: OK, if you can, please sign this reservation registration form for me.

It doesn't matter. Can you sign this registration form?

John: OK.

John: Here you are. All the forms are filled out.

Receptionist: OK, sir. Let me confirm. You want to stay in the secret suite for two nights, right?

Ok, let me check. You want to reserve a presidential suite for two days, right?

John: That's right.

Receptionist: OK, here is your receipt and your total. How would you like to pay?

Ok, here is your invoice and the total amount. How would you like to pay?

John: Please give me a visa.

Receptionist: OK, good.

line

Receptionist: May I ask you to sign on the touch screen to authorize credit card swiping?

May I ask you to sign on the touch screen and swipe your credit card for authorization?

John: Sure.

Receptionist: Here is your card, room key and all the documents. Your waiter will deliver all your luggage to your room. I wish you a pleasant stay in our hotel.

Here is your credit card, room key and receipt. The bellboy will deliver your luggage to your room. Enjoy your stay!

John: Thank you for your hospitality. You also had a pleasant evening.

A whole set of conversations at check-in

What else do you want?