Is Internet technology the external environment of the hotel?

Internet technology is the external environment of the hotel.

Internet technology has realized the convenience of hotel reservation, fast payment and other technical services, but it can only bring short-term experience to customers. If you want to win customers for a long time, you must break the inertia thinking of the industry, analyze from your own customer groups, and design a better service experience for customers, instead of blindly following the trend of other hotels to launch technologies and services.