Hong Kong Disneyland will be closed again from July 6th. 15- Ticket Hotel Cancellation Guide

Although the Disney in Shanghai is open now, the Disney in Hong Kong is required to close in July 15, so friends, maybe the Disney in Hong Kong will not be able to go for a while, and the hotels and air tickets booked before can be refunded.

Hong Kong Disneyland According to the latest news, Hong Kong Disneyland will be temporarily closed from July 15 according to the requirements of the government and health departments and in line with the territory-wide epidemic prevention measures.

Hotels in Hong Kong Disneyland Resort will continue to operate and adjust their services accordingly. According to the guidelines of the government and the health department, the hotel has taken strengthened health and safety measures, such as implementing social distance measures and strengthening cleaning and disinfection.

Disney will keep in touch with the government and health departments.

Tickets for ordinary day paradise are valid for six months from the date of purchase. The validity period of fairyland link membership will be extended according to the type of membership card and the number of days of temporary closure.

Tickets, fairyland members and hotel reservations are arranged as follows:

Unused park tickets and related products that have not expired, "Wonderland Link" that has not been issued, and other unused park-related products and services designated by Hong Kong International Theme Park Co., Ltd. (such as sightseeing service, magic dressing room experience and park meal coupons, etc.). ) (collectively referred to as "designated park related products") can be refunded on or before September 30, 2020.

If the guests have purchased the park tickets, "Wonderland Link" and related products of the designated park through the direct sales channels of Hong Kong Disneyland Resort, including the official website of Hong Kong Disneyland, the ticket office at the main entrance of the park and the reservation center of Hong Kong Disneyland, please email their names and confirmation numbers to.

Cancellation@hongkongdisneyland.com, ask for a refund.

If the guests have purchased tickets for the park, Wonderland and related products from the official WeChat applet, the official flagship store of Flying Pig and the official travel partners of Hong Kong Disneyland, please contact the original ticket purchasing channel for a refund. Hong Kong Disneyland Resort will provide full assistance as needed.

The above refund arrangement is applicable to related products of the park, including sightseeing service, magic dressing room experience and park meal coupons.

Hotel Reservation Reservations for hotel rooms staying on or before September 30, 2020, unless otherwise stipulated in the terms and conditions of the products involved, guests can cancel or change the reservation of the reserved hotel rooms at least 72 hours before the check-in date.

If the guest has booked the hotel accommodation in Hong Kong Disneyland Resort through direct channels (including the official website of Hong Kong Disneyland and the Hong Kong Disneyland Reservation Center), please email the guest's name and confirmation number to.

Reservations@hongkongdisneyland.com, in order to make a request to cancel or change the reservation.

If the guests have booked hotel accommodation in the official WeChat applet of Hong Kong Disneyland, the official flagship store of Flying Pig and the official travel partner of the park, please contact the original booking channel to request cancellation or change of the reservation. Hong Kong Disneyland Resort will provide full assistance as needed.

The validity of the Wonderland Pass annual ticket membership will be extended according to the number of days the park is closed and its membership level. We will convey the details to Members later.