Traditional Culture Encyclopedia - Hotel franchise - Functions of hotel management system

Functions of hotel management system

The functions of the hotel management system include reservation management, reception management, cashier management, membership management, room unlocking, room status management, customer management, financial management, system setting, log management, administrator management and so on.

The functions of the hotel management system are introduced as follows:

1, reservation management. The system provides an online booking platform, through which users can clearly understand the current housing information, in addition, they can also deal with issues related to hotel update and check-out.

2. Reception management. Real-time view of the long-term room status table, historical guests can check in quickly, save the processing time at the front desk, query the employee's operation traces, restore the check-out function, customize the room price, and pre-departure prompt.

3. Cashier management. You can choose a variety of settlement methods when you register, and support a variety of settlement methods such as bill summary or detailed printing.

4. Member management. You can view member registration information, and you can also query, modify or delete member information. Preferential prices cannot be provided according to different membership levels.

5. The room is unlocked. The locked operating system can be automatically unlocked, and the abnormal exit can be forced to unlock.

6. Room management. Real-time view of the status quo of rooms, as well as the number and types of rooms sold, and provide statistics and data summary of room reservations.

7. Customer management. Can query, modify the guest check-in information, as well as guest accommodation history query.

8. Consumption management. Add various consumption items to set up and manage, and you can view the consumption details of guest rooms.

9. Financial management. Support all kinds of report query, such as membership points table, advance order table, cashier table, business table, etc.

10, log management. Through the system, you can query the operation records of all operators. Prevent operators from disobeying the rules.

1 1, managed by the administrator. You can set the operation authority of all operators.

12, customer service center. Provide services for accommodation users, facilitate users to call related hotel accommodation services, and enhance the hotel accommodation experience.