What are the definitions of hotel services and hotel products?

In short, hotel service is the most important product sold by hotels. Hotel products are comprehensive products that meet the multi-level consumption needs of guests and provide them with various tangible products and services. Hotel products are different from those of other material production departments. The products sold by the Material Production Department are mainly material products, while hotels provide a variety of products and services to their guests on the condition of hotel facilities.

The reception service process refers to the labor process in which room attendants use various materials and equipment in the room to provide services for guests. The consumption process refers to the guest's accommodation process, which is consistent with the reception service process in time and space. After the product is made, it cannot be exchanged and become a commodity. Therefore, there is only one kind of goods produced by hotels, that is, services.