Personnel work plan template for next year

1. Personnel work plan for the next year

1. Strengthen self-cultivation and improve service quality

1. Responsible for answering and transferring calls to the front desk service hotline , do a good job in calling for consultation, carefully record important matters and communicate them to relevant personnel, without omissions or delays.

2. Responsible for the reception, basic consultation and introduction of visiting customers, strictly implement the company's reception service standards, and maintain good etiquette and courtesy.

3. Responsible for formulating and receiving communications, inspections, and reports from superior leaders or partners.

4. Be familiar with and master basic telephone etiquette and business etiquette, and do basic reception work. Enhance the awareness of proactive service and be able to complete various tasks actively and effectively.

5. Have a strong sense of responsibility for work, not afraid of hardship or tiredness, and can complete various tasks efficiently and quickly.

2. Pay attention to the hygiene and image of the front desk, and remind the health staff to clean and clean on time.

1. Responsible for the sanitation and arrangement of tables and chairs at the company's front desk or consultation reception room, and maintain Clean and tidy.

2. Responsible for regional sanitation and daily maintenance of green plants.

3. Learn the company’s corporate culture and do a good job in promoting corporate culture

1. Submit the company’s internal publications and manuscripts.

2. Collection of manuscripts in the early stage, collecting manuscripts, printing and publishing them, and distributing later publications.

3. Create a company corporate culture promotion forum, produce and update it, so that company employees can learn some extracurricular knowledge after work and feel the company's corporate culture and spirit.

4. Be able to be proficient in the company's various cultural constructions, and be able to promote accurately and thoroughly to employees and outsiders, so that you can become a promoter and disseminator of the company culture.

IV. Improve the attendance management system

Attendance management is the foundation of enterprise management. Objective and fair attendance can provide a reliable basis for the implementation of the salary system, reward and punishment system, and provide a reliable basis for the implementation of the salary system and reward and punishment system. Mobilizing employees' enthusiasm for work is of great significance.

1. Production and review of personnel attendance sheets.

2. Conduct a review of the work and off-duty work of staff in each department, mainly observing the phenomenon of arriving late and leaving early.

3. Keep detailed records if you go out to deal with personal matters during work or if you go out without a trace without any incident, etc.

4. Detailed records of personal leave, sick leave, business trips, statutory leave, etc.

5. Statistics, sorting, and verification of punch-in fingerprints, and recording of non-punch-in fingerprints.

5. Standardize the management of employees’ daily behaviors and strictly comply with the requirements of the company’s rules and regulations

1. Check basic work clothes, work badges, breakfast, office hygiene and other basic requirements of each department every morning Supervision and inspection of the situation, and detailed records are summarized on a regular basis.

2. Supervise and record whether there are unrelated events such as playing with mobile phones, gathering in groups to chat, eating snacks, etc. during daily working hours.

3. Keep records of whether employees in each department are off duty, skipped work, or have other dereliction of duty during working hours.

6. Assist department leaders and other departments to complete various tasks

1. Carry out the signing and receipt of various notices, notifications, and contact orders.

2. Responsible for company document processing, daily printing, copying, scanning, faxing, etc.

3. Responsible for the receipt and delivery of various letters, parcels, newspapers and magazines.

4. Assist the personnel specialist in recruitment, interviews, onboarding of new employees and other personnel work.

5. Assist administrative staff in the company’s training, publicity work and large-scale activities carried out by the company.

2. Personnel work plan sample for the next year

1. Personnel work

1. Improve department and personnel responsibilities, formulate pre-job training plans for personnel; understand employees working status.

2. Learn and accumulate experience in personnel management;

3. Review the company license according to the prescribed time;

4. Accept the work arranged by the company at any time according to the company's situation content.

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2. On the premise of ensuring the effect of customer reception in advance, try to save reception expenses, reduce the company's overall operating costs, and improve the company's profitability;

3. Continue to manage the reception files of visiting customers , classify and save the files of potential customers and contract customers, accurately grasp the project progress, and strive to cooperate with the business department and offices to promote project business;

4. Adjust department personnel positions, recruit high-quality personnel, and enrich reception strength. As the business volume continues to expand, the number of customers visiting is increasing, and the number of people responsible for reception in the marketing department is obviously insufficient. In order to meet the needs of the company's business development, it is also very important to do a good job in reception and recruitment.

5. Responsible for general affairs management. Without logistical support, stable and normal production cannot be guaranteed. First of all, relevant systems must be formulated to strengthen the management of dormitories, canteens, water and electricity, office supplies, sporadic repairs, some fixed assets, sanitation, environment, and vehicles.

6. Safety and security. Strengthen the management of personnel entry and exit, official visitors, vehicle entry and exit, fire safety, theft and disaster prevention, and occupational safety protection. At the same time, we provide safety education to employees, implement the guiding ideology of safety first and prevention first, create a peaceful working and living environment, and ensure the safety of the lives and property of the company's employees.

3. Personnel work plan template for the next year

1. Personnel deployment management This year’s focus will be on personnel deployment during the operation of the emerging industrial park.

1. According to the company’s new system setup and personnel establishment, some outstanding management personnel and production backbones will be transferred to the industrial park to ensure that the technical transformation project can operate normally, safely and economically after it is put into operation.

2. Make arrangements at any time according to the staff positions and shortages in various departments and units of the company. Issue personnel transfer orders and personnel instructions in a timely and accurate manner, and strive to achieve a reasonable allocation of human resources.

2. Personnel Assessment and Evaluation In order to further strengthen the evaluation of employees’ work ability within a certain period, correctly grasp the working status of each employee, and establish a normal and reasonable personnel assessment and evaluation system for the company, so as to provide Provide objective basis for employee rewards, punishments, promotions, adjustments, etc. Based on the company's current production and operation status, formulate a personnel evaluation system and conduct personnel assessment and evaluation. Implement on-the-job probation, on-the-job training or job transfer for unqualified personnel to ensure high efficiency and high quality of the workforce.

3. Reward and punishment management shall be based on the actual situation of the company, and rewards shall be given to those with outstanding achievements and greater contributions in production, scientific research, labor, operation and management, etc. Employees who violate labor disciplines, often arrive late, leave early, and are absent from work; fail to complete production tasks or work tasks; do not obey work assignments, transfers, and instructions; or make unreasonable troubles, get into fights, and affect production order, work order, and social order, etc. Administrative sanctions or financial penalties will be imposed respectively.

4. Employee professional title evaluation and annual review of professional qualification certificates: With further emphasis on human resources, professional title evaluation and other tasks have been generally recognized and valued by society.

Carry out the annual review and processing of professional qualification certificates for company employees. In accordance with the requirements of the labor department, the annual review of professional qualification certificates shall be carried out, and the application and processing of professional qualification certificates shall be carried out in a timely manner according to the actual situation.

V. Other personnel management work:

1. Do a good job in the distribution and management of quarterly labor insurance and labor supplies for employees, and timely supplement employee labor insurance supplies and revise relevant systems.

2. Do a good job in collecting, organizing and filing employee personnel files to ensure the integrity, completeness and confidentiality of the files;

3. Strictly follow the company's rules and regulations, Carefully handle the procedures for employees' resignation, dismissal, removal, expulsion and withdrawal from the factory. Strictly handle the resignation procedures, and supervise the handover of money, property, and belongings of retired employees without leaving any sequelae.

4. Personnel work plan sample for the next year

(1) Recruitment and employment of employees must be done well

The management of the hotel is inseparable from people, finance, and Materials, information and other resources, among all resources, only the Human Resources Department is the most valuable. Therefore, establishing and improving the "personnel substitution and echelon system" is an important task of the Human Resources Department in 20__. Based on the needs of hotel operation and development, combined with the actual situation of the hotel, we will investigate the job distribution and personnel placement of each department, and formulate a more complete, reasonable and scientific staffing staffing. Based on the staffing, we will adopt different forms of recruitment methods to absorb Experienced management talents and energetic college and technical secondary school graduates join our company. We will adhere to the employment principle of "setting up positions according to the situation and selecting people according to the situation", strictly control the quality of employees, and will not engage in fraud to avoid some mediocre people. Enter the hotel.

(2) Formulate a complete training plan and do a good job in training all employees

The training work is planned, implemented and supervised by the human resources department under the personal supervision of the general manager As an important task, all departments must pay attention to training. From the manager to the foreman, they are not only the trainees, but also the planners, organizers and implementers of the training. They are also teachers. The quality of the training work directly reflects the manager's performance. Pay attention to procedures and management level. Human resources department work plan.

1. Determine the training cycle process, which will be divided into three stages: training planning stage, training implementation stage and training evaluation stage, namely: deciding on training policy→determining training needs→formulating training plan→formulating training plan→implementation Training conditions → Implement training → Record the training situation → Develop an evaluation plan → Evaluate the actual training situation → Evaluate the overall training plan and propose improvement measures.

2. Determine the basic steps of training activities, that is, determine training needs → formulate training plans → determine training objects → implement training → evaluate training.

3. Establish a grassroots training plan, that is, to determine the goal of grassroots training to improve the leadership and comprehensive quality of grassroots management, with political ideology, professional ethics, professional knowledge, and practical skills as the training content, and on-the-job training , self-study and other forms of training, and training is conducted quarterly.

4. Improve the on-the-job training of employees, conduct individual training or one-on-one training, and implement training content through theoretical classes, case answers, action demonstrations, etc. Service, skills, language skills, operating standards, job responsibilities, appearance, professional ethics, quality training, etiquette and courtesy, various knowledge of hotel services, handling of guest complaints, case analysis, safety knowledge, legal knowledge, and work awareness. .

(3) Do a good job in employee assessment

1. Conduct follow-up assessments of new employees once a month.

2. Review and evaluate outstanding employees every month.

3. Conduct theoretical and business practical evaluations for each department every quarter, and come up with penalties and rewards. Human resources department work plan.

4. Evaluate management personnel every six months and provide adjustment opinions to management personnel. Evaluation purpose: Understand the work situation of employees, discover the strengths and weaknesses in hotel management, grasp the work ability and management ability of employees and managers, and fully mobilize the enthusiasm of employees through incentive measures, and adhere to fairness, justice, and Open assessment principles.

(4) Do a good job in the management of employee affairs

1. Develop detailed affairs management systems and work procedures:

① Meal card issuance method; < /p>

② Daily menu standards;

③ Raw material acceptance system and cost budget plan;

④ Dining management methods;

⑤ Canteen hygiene Standards;

⑥ Dormitory Management Methods;

⑦ Dormitory Allocation Management Methods;

⑧ Locker Management Methods;

⑨ Labor Protection Supplies Distribution method.

2. Hold _________ regularly to listen to employees’ opinions.

3. Organize and hold health publicity day activities to improve employees’ awareness of health and epidemic prevention.

(5) Effectively carry out interpersonal communication within the hotel

Effective communication is an important guarantee for the success of personnel management.

1. Coordinate various departments to clarify job responsibilities and related work procedures. Unclear responsibilities are one of the obstacles that affect communication. The way to solve this problem is to first establish a scientific job responsibility system that meets the standards ( Such as establishing contact and communication between each position and related positions, the rights and responsibilities of each position, etc.). Each employee must be familiar with the responsibility system of these positions, understand the relationship between themselves and others, and secondly, fully understand the standardized work procedures and work procedures that are the key to the hotel. The specific steps for the operation of each position, and the hotel's various job departments are a interconnected whole.

2. Give full play to department functions and establish sound interpersonal relationships. First of all, we must be strict with ourselves and act fairly, secondly, we must understand and know our employees, and finally, we must treat our employees sincerely.

(6) Effectively carry out external communication work

On the basis of maintaining existing relationship units, adopt the form of telephone visits, registration visits, discussions, etc., and use holidays to conduct timely visits to strive for Establish good relationships with the Labor Bureau, Personnel Bureau, Telecommunications Bureau, Epidemic Prevention Station, Fire Brigade, Environmental Sanitation Brigade, Chengguan, Public Security, Police Station, Industry and Commerce, Health Bureau, schools, etc.

(7) Make great efforts to do a good job in model training and promotion work

5. Personnel work plan sample for the next year

1. Do a good job in uploading and issuing tasks from the company Work. Act according to the intentions of superior leaders, be flexible in thinking, and complete the tasks assigned by leaders to the letter.

2. Have a proactive sense of service. It is necessary to keep abreast of various work dynamics in a timely manner, provide timely feedback on various information, and put forward your own views and opinions, act as a consultant and assistant to leaders, and serve as a bridge of communication between employees and leaders.

3. Promote unity and cooperation among various departments. A flower blooming alone is not spring. Office work must focus on harmony and unity, and do a good job in communication and coordination. It is necessary to make up for the problems rather than tear them down.

4. Do a good job in the management of personnel and labor work. Although the work is relatively trivial, it must be done seriously and responsibly. Personnel management includes recruitment, dismissal procedures, personnel training, etc. Handle personnel affairs in a solid and meticulous manner, and organize and manage employee files in an orderly manner.

5. Further strengthen the company’s system construction, standardize management, and plan ahead. As a human resources clerk, you must keep pace with the times, combine the actual situation and the company's development needs, and serve the long-term development of the company and the interests of employees. Make timely adjustments to the company's systems to make them more standardized, rational and more suitable for development needs.

The job of office clerk is trivial and complicated. I will carry out reasonable division of labor and reasonable arrangements according to the actual situation, conscientiously implement the job responsibility system, and ensure that the work is in order; I will also work creatively and constantly explore new ideas, new methods and new experiences in work; while enhancing work creativity, I will I must pay attention to doing things in place without being offside, providing services without interfering in decision-making, and truly becoming the leader's staff assistant and a bridge of communication between the upper and lower levels.