Ctrip booked a hotel and was told that there was no room. How to defend rights?

1, change to a nearby hotel room for free (if agreed).

2. Refund, and you can pay the difference of no more than 1 to 1 (that is, you can book a more expensive room in 200 yuan, and you can apply for a difference of no more than 200 with the invoice memo).

Ctrip is an online ticketing service company, established in 1999 and headquartered in Shanghai, China. Ctrip. Com has more than 600,000 member hotels at home and abroad to make reservations, and it is the leading hotel reservation service center in China.

Proportion:

Ctrip.com has branches in 0/7 cities including Beijing, Tianjin, Guangzhou, Shenzhen, Chengdu, Hangzhou, Xiamen, Qingdao, Shenyang, Nanjing, Wuhan, Nantong and Sanya, with more than 25,000 employees.