Traditional Culture Encyclopedia - Hotel franchise - Service philosophy of Kaiyuan Hotel Group
Service philosophy of Kaiyuan Hotel Group
The luxurious guest rooms of all "Kaiyuan Mingdu" and "Kaiyuan Resort" brand hotels under Kaiyuan Hotel Group have been equipped with "Tianyi Bed". A healthy and comfortable bed, an unfettered experience.
In spring, summer, autumn and winter, whether it is a business trip or a vacation, a dreamy night is always wonderful. Come, let your body and mind completely relax, sleep sweetly on Kaiyuan's "Tianyi Bed", and start a new journey. A journey of freedom and freedom. Kaiyuan's "Harmony and Yayin" is Kaiyuan Hotel's original music. It is one of Kaiyuan Hotel's auditory logos and belongs to Kaiyuan Hotel's brand auditory identification system.
Kaiyuan's "Harmony and Yayin" was developed and founded in 2011. It is also the first original hotel background music in China. It contains 12 pieces of music and is composed by the famous musician Mr. Li Zhihui. Each piece of music has a different style. The characteristics of the hotel and the region where the hotel is located are fully considered in the creation, integrating the charm of the Jiangnan water town. The 12 pieces of music include both Chinese folk music and modern pop music. The instruments used include guzheng, bamboo flute, guqin, pipa, ocarina, Xiao combined with violin, electronic keyboard, guitar, etc.
Hangzhou Kaiyuan Mingdu Hotel "Sit and Watch the Clouds"
Ningbo Ningbo Kaiyuan Mingdu Hotel "One Flower, One World"
Beijing Gehua Kaiyuan Hotel " Night Banquet in the Forbidden Palace"
Dayu·Kaiyuan "Small Bridge Full of Wind"
Xuzhou Kaiyuan Mingdu Hotel "Tianyi's Dream"
Kaifeng Kaiyuan Mingdu Hotel "Shuiyuan Ancient City Reflected in the Sea of ??Flowers"
Shaoxing Kaiyuan Mingdu Hotel "Ink Orchid Pavilion"
Shanghai Songjiang Kaiyuan Mingdu Hotel "A Thousand Rivers Have Water and a Thousand Rivers Moon" 》
Qiandao Lake Kaiyuan Resort "Romantic Dream Qiandao Lake"
Kaiyuan Ningbo Jiulong Lake Resort "Jiulong Water Joy"
Zhuji Yaojiang Famous Kaiyuan Capital Grand Hotel "Dream of Xishi by the Huansha Stream"
Changchun Kaiyuan Mingdu Hotel "Butterfly Dance in the Fading Mountains" "Huanmu Kaiyuan" is an environmental protection plan that Kaiyuan has comprehensively implemented in its hotels since 2011, involving environmental protection Design, energy conservation, emission reduction, water resources protection and other fields. The name "Huan Mu" means "returning to nature".
The "Huanmu Kaiyuan" series of guest room consumables are brand-new environmentally friendly products put into use by Kaiyuan Hotel Group. This series of products uses all-environmentally friendly materials in order to reduce pollution and recycle. Supplies and accessories such as toothbrushes, combs, and shavers use plant starch as the main raw material, replacing traditional plastic raw materials and are biodegradable; bottles such as body wash, shampoo, and conditioner are regenerated by PCR from the bottle body to the bottle cap. Materials, natural aqueous formulas are extracted from the liquid selection, and a variety of natural plant essences are integrated. The entire set of supplies is packaged in environmentally friendly stone paper. The paper uses inorganic mineral powder (stone powder) as the main raw material. After use, it can be cracked and decomposed in the natural environment, and can also be crushed and re-extracted for recycling without causing secondary pollution. . The product's outer packaging design is printed with the "Wood" series of environmental advocacy slogans, such as "Returning the lushness of the wood," "Returning the shade of the wood," "Returning the green of the wood," and "It's all about earth" in English to inform the public. The contribution of using this product to environmental protection is hoped to awaken guests' environmental awareness.
Kaiyuan strives to advocate green environmental protection and promote low-carbon life through various channels, showing that we are committed to reaching the ambition of protecting the environment with our customers and supply chain companies, thereby reflecting the company's sense of social responsibility. Red wine is not only a glass of fine wine, but also a supreme attitude towards life. It represents the petty bourgeoisie sentiment and a pure and graceful realm of life. In 2011, Kaiyuan Hotel Group carefully selected six hotel wines from more than 1,000 wines from world-famous wineries provided by suppliers, and launched the "Red Kaiyuan" Kaiyuan Hotel Wine Series. The six wines have been loved and loved by many guests. approval.
In 2012, the group leaders made a special trip to France to inspect the world's top five Chateaus including Lafite, Latour, Mouton, Margaux, and Obiang in the Bordeaux production area, as well as Chateau Cheval Blanc and Chateau d'Estournel. After conducting inspections on nearly ten wineries, we established a long-term strategic partnership with a French wine company to ensure that each member hotel provides guests with authentic classified wines and high-quality table wines, and launched the Grave Robin Manor Red wine. There are five new "Enjoy Kaiyuan" Kaiyuan hotel wines including Antailan Winery red wine, Lixian Manor second-brand red wine, Gloria Manor red wine, and Mahe Winery red wine.
Senior banquet servers, referred to as senior banquet servers, are required to incorporate carefully designed service performances into the professional banquet service process to satisfy the spiritual needs of banquet guests to the greatest extent. Through standardized and standardized services, Gaoyanshi perfectly displays every service detail in front of guests, reflecting personalized service and distinguished etiquette reception. Creating a special atmosphere for the banquet through careful design is an ability that a banquet chef must have. The banquet chef must design the service in advance according to the nature of the banquet, and must be good at using the on-site sound background, color lighting, serving show, etc. to create a special atmosphere. The unique atmosphere of the banquet, thus improving the quality of banquet service.
Senior banquet waiter is a banquet service model with distinctive features pioneered by Kaiyuan in the hotel industry. Conference
The high-star hotels under Kaiyuan Hotel Group have first-class conference reception facilities and conference reception capabilities. From large banquet halls to exquisite small conference rooms, they are all equipped with modern and complete conference facilities. Kaiyuan has also specially designed a "conference golden key" to provide impeccable and perfect services to business travelers and help guests complete various conference activities more easily.
Wedding banquet
Whether it is the most important wedding ceremony in your life, or a wedding banquet to enjoy success and joy, we can meet the needs of our guests one by one. Luxurious banquet facilities, special menus customized by famous chefs, and Kaiyuan's senior banquet waiters are throughout, allowing guests to enjoy the art of high-quality banquet service.
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