What are the precautions for cashiers in shopping malls?

Generally, there are seven taboos for cashiers in shopping malls and supermarkets:

1. When the cashier in shopping malls and supermarkets is doing checkout service for customers, he doesn't say a word from beginning to end, but just presses the cash register with his head stuffy and has no expression on his face. When changing the money for the customer, the bagging work is not carried out immediately, or the next checkout operation is carried out;

2. When shopping malls and supermarkets provide bagging services for customers, they put all the goods into the same shopping bag or throw them into the bag regardless of the nature of the goods;

3. When the customer asked if there were any special prices, the cashier in the supermarket dismissed the customer with an impatient tone. For example: "I don't know!" ; "You ask someone else!" ; "Sold out!" ; "No!" ; "If you can't see it on the shelf, it's gone!" ; "Look for it yourself!" Wait;

4. Cashiers in shopping malls and supermarkets chat and laugh with each other. When guests come, they often ignore or do things by themselves. When customers ask questions, they will answer in a perfunctory manner, and then continue to chat or do their own thing;

5. When the customer asks, the cashier in the supermarket just asks the other party to wait, that is, he leaves without knowing the reason for leaving, which makes the customer at a loss. Do you want to wait or how long?

6. In front of customers, cashiers and colleagues in shopping malls and supermarkets discuss or make fun of other customers;

7. When the customer is waiting at the checkout counter, the cashier of the supermarket in charge of the counter suddenly tells the customer, "This machine is not going to check out, please go to another cash register", that is, turn it off and leave. Let the customers in line waste a lot of waiting time and have to queue again;

The cashier in shopping malls and supermarkets pays attention to the project. The cashier in shopping malls and supermarkets is the person who has the most contact with customers among all employees in shopping malls and supermarkets. Therefore, the cashier in shopping malls and supermarkets needs to avoid the performance of poor service due to the extra burden.