Traditional Culture Encyclopedia - Hotel franchise - Why is housekeeping a consumer sector?
Why is housekeeping a consumer sector?
The main work of the hotel housekeeping department is:
1, responsible for room arrangement, supplies, facilities maintenance, cleaning and guest accommodation services of all rooms in the hotel;
2. Responsible for the security and reception services in the guest room area;
3. Responsible for the hygiene of hotels and office areas;
4. Responsible for the provision, use and daily management of various guest consumables, cleaning supplies and service supplies in the hotel;
5. Do a good job in linking and coordinating the management of this department with the work of other departments of the hotel;
6. Do a good job in the assessment of each position in the guest room;
7. Complete other tasks assigned by superiors.
The room staff mainly provide quality service for the guests, clean the room and let the guests feel the warmth of home. Room service personnel also have different division of labor, including cleaners, service classes, foremen, supervisors and people who answer the phone in the room service center. Everyone has a different division of labor, but they all serve the guests.
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