You want to open a coffee shop. What do you study?

After graduation, students can engage in the following jobs: various hotels, restaurants, hotel doormen, front desk receptionists, room service personnel; Staff of various tourism companies and tourism management departments; All kinds of hotels, restaurants, hotel floor management, lobby management, consultation, exhibition and other work; The commercial departments of hotels, restaurants and hotels engage in business negotiations and external liaison services; All kinds of hotels, restaurants and hotel business departments are engaged in market research, intelligence and information services.

Open institutions:

Haikou University of Economics Hunan Vocational College of Engineering and Technology Hong Kong Polytechnic University Chinese University of Hong Kong Chongqing Normal University Tourism College (Chongqing Tourism College) Shanghai Jinjiang International Linos Hotel Management College Australia Blue Mountain Hotel Management College Qingdao Hotel Management College Guangzhou Fenghua Tourism Hotel Management College Beijing Second International Zhongrui Hotel Management College Zhangjiakou Education College Finance and Economics College Hebei Political Science and Law Vocational College Shanxi Tourism Vocational College Jiujiang Vocational College Wuxi Business Vocational and Technical College Tourism Management Department Jiangnan University Taihu College Guilin Tourism College Northwest Normal University Xiamen Donghai College.

Training objectives and requirements

This major trains secondary vocational and technical application-oriented professionals who are suitable for the first line of production, construction, management and service and are fully developed morally, intellectually, physically and aesthetically. Students are required to master the basic theory of economic management, the basic knowledge of hotels, restaurants and tourism, and have the basic management and service capabilities of hotels. After graduation, students mainly go to hotels, guesthouses and guest houses to engage in basic management, catering and room service. This major focuses on the cultivation of students' comprehensive quality, and mainly studies the basic knowledge of economic management and hotel theory. This major focuses on skills training. During the study period, students will receive skills training in hotels, restaurants and guest rooms.

main course

Introduction to hotel management, modern hotel management, hotel psychology, introduction to tourism, front office service and management, catering service and management, dishes and drinks, hotel English, modern hotel marketing, hotel financial management, conference service and management, entertainment service and management.

1. Main courses: College English, Tourism English, Tourism Japanese, Tourism Psychology, Chinese and Foreign Etiquette, Tourism Regulations, Hotel Accounting, Catering Operation and Management, Front Office Operation and Management, Room Service and Management, Fitness, Tour Guide, Travel Agency Management, Modern Hotel Management, Marketing, Computer Culture and Application.

2. Training objective: to train front-line managers and technical backbones who have a comprehensive grasp of hotel management, are familiar with travel agency business, and can comprehensively apply their knowledge to analyze and solve practical problems in management.

3. Various certificates: intermediate certificate of restaurant waiter, intermediate certificate of room attendant, certificate of Putonghua tour guide, certificate of computer II, certificate of English III and IV, certificate of Putonghua II.

4. Employment direction: for star hotels, mobile companies, real estate companies, property management companies and other related enterprises.

Skills and employment direction that should be mastered after graduation

1, with integrity, perseverance, professionalism, responsibility and team spirit;

2. Have good professional basic knowledge, self-study ability and enterprising and innovative consciousness;

3. Master the modern service concept and understand the development trend of modern service industry;

4. Familiar with the business knowledge of the front office, guest room, catering, recreation and other departments of the hotel;

5, familiar with the principles, policies and regulations of the development of China's hotel industry;

6, with the hotel's front office, guest room, catering, recreation, exhibition and other management and basic service capabilities;

7. Strong computer operation, written expression, interpersonal communication skills and certain professional foreign language expression skills.

Prospect of hotel management specialty

1. With the sustained recovery and rapid development of the global economy, the development speed and employment rate of the hotel industry in the world and China will far exceed that of traditional industries.

2. Many famous universities in the world have set up hotel management majors. The courses of tourism and hotel management in these famous universities provide paid internships and activities that combine theoretical courses with practical operations for half a year to one year, and the employment rate of their graduates is much higher than that of students of other majors.

3. The salary and social welfare income of the hotel industry are much higher than those of other traditional industries, and its working status will rise steadily with the increase of working experience.

4. Expo 20 10 will greatly promote the vigorous development of hotel industry in China, and the industry prospect is very optimistic.

All large, medium and small cities in China regard tourism as the source of economic growth, and government and social investment will continue to increase, making it the most dynamic industry in China.

Hotel management level

Hotel management level is generally in the form of pyramid, from the bottom to the top of the tower, from wide to narrow. The higher the management scope, the more difficult and the smaller the management scope. At present, the common hotel management in China is linear functional management. In this management system, leaders, managers and waiters at any level should be clear about their business scope, job responsibilities, work skills and knowledge.

Hotels are generally divided into four grades:

(1) Attendants operating the hotel on the floor must provide quality services to the guests through the service of waiters. Therefore, the waiter's quality, personal image, etiquette, courtesy, language communication ability, adaptability, service skills and service skills are important conditions for the hotel to improve service quality. In short, service personnel should be clear about their responsibilities, service procedures, service quality standards, service skills and theoretical knowledge in accordance with the post responsibility system, and be responsible to the supervisor (foreman). (2) The supervisor (foreman) is mainly responsible for arranging the daily work, supervising the service work of the team's waiters and checking whether their services meet the hotel's service quality standards at any time. As a supervisor (foreman), you should also assist the waiters in this class to work or provide services at any time. Especially in the peak service period, or in the case of insufficient service personnel, the foreman must personally participate in the service work, so the foreman must have high service skills and service skills, be an example for the waiters in his class, and be the organizer and commander of the service site. Otherwise, he has no right to lead the waiters in this class. The supervisor is responsible to the department manager and the foreman is responsible to the supervisor.

(3) The department manager is mainly responsible for the division of labor, leadership, command and supervision of the personnel in this department. At the same time, it is also responsible for formulating the work plan of the department, reporting the work of the department to the next higher level, and determining the business policy and service standard of the department in order to obtain the greatest economic benefits. As a department manager, you should not only have the ability to organize and manage training, but also be familiar with the service standards and processes of the department, as well as have practical work experience and certain service skills. The department manager is responsible to the general manager.

(4) General Manager's decision-making layer The general manager of the hotel is mainly responsible for formulating the business policy of the enterprise, determining and looking for the tourist market and development goals of the hotel, and making decisions on major business issues such as the hotel's business strategy, management means and service quality standards. In addition, we should select and train high-quality managers to guide public relations propaganda and foreign business contacts, and constantly improve the reputation and popularity of the hotel. The general manager is responsible to the board of directors.

Supplementary answer: Yes.

However, studying catering management is more professional than business meetings. It is suggested that one study hotel management and one major (catering management+business management), so that the overall effect will be more optimized.