Traditional Culture Encyclopedia - Hotel franchise - What will happen if a Ctrip hotel refuses a booking?
What will happen if a Ctrip hotel refuses a booking?
Reduce flow and deduct service quality points.
According to Pangdudu’s information, if you refuse to reserve a room, you will definitely be downgraded and deducted service quality points. Those who notify Ctrip will deduct 0.25 points, and those who directly inform the guests will deduct 0.5 points. Secondly, refusal to reserve a room will result in compensation, up to three times the room charge. Rejection of a regular booking, even if it is not a reserved room or Freesale booking, will result in a downgrade and service quality points deduction of 0.1 points, and no compensation will be incurred.
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