Traditional Culture Encyclopedia - Hotel franchise - Hotel safety training
Hotel safety training
Training content
1 factory discipline factory regulations
2. The quality and code of conduct of security guards
3, fire control, safety regulations and systems
4. Fire training and drills
5. Sports
purpose
In order to establish a good image inside and outside the company and improve the overall quality of the security team.
And various preventive abilities. ...
The first section, factory discipline and factory regulations (omitted)
Section 2 Quality of Security Personnel
First, the quality of security personnel.
(A) the political quality of security guards
1. Love the social system and the motherland.
2. Adhere to the basic principles and love the cause of safety.
3. Law-abiding and honest.
4. Be loyal to your duties and serve wholeheartedly.
5. Take risks and be on duty in a civilized manner.
(2) the professional quality of security personnel
1. Proficient in security services ...
2. Familiar with laws and policies.
3. Good observation, thinking and analytical judgment.
4. Can do mass work.
5. Keep your wit and talk more about your caution.
6. Good health and high martial arts.
Second, gfd (posture)
1 Dress neatly during working hours, wear uniforms, hats, buttons, and a work permit on the left chest. It is forbidden to wear casual clothes at work.
2. When you go to work, you must stand like a pine, sit like a clock and walk like the wind, that is, you must stand when you go to work, sometimes you must sit like an elephant and walk vigorously.
3. Physical fitness and queue training
Section 3 Fire Control and Safety Regulations
First, the responsibilities of fire security personnel
In order to ensure the safety of life and property of personnel within the company, maintain their normal work and life order, do a good job in preventing fire, theft, sabotage and safety disasters within the company, and clarify responsibilities. The company has made the following provisions on the responsibilities of security guards and firefighters:
1 ... under the leadership of the person in charge, do a good job in the safety and security of the whole factory, and do a good job in the assistant and staff of the factory leaders in the safety and security work.
2. Conscientiously implement the policies, regulations and standards of the government and the company on safety production, and do a good job in safety intangible production and publicity and education.
3. Organize and coordinate all departments to formulate and improve the responsibility system for production safety, and supervise the implementation.
4. Carefully check all kinds of personnel and goods in and out, carefully check the fire exits, fire facilities and equipment, and make relevant records.
5. Report to the leaders in time, and report major problems or hidden dangers immediately.
6. Strengthen the supervision of energy use and utilization.
7. Responsible for coordinating the safety meeting, organizing various safety production and civilized production inspection and appraisal activities, so that rewards and punishments are clear and rectification is timely.
8. Assist the company to implement factory regulations and administrative orders.
9. Those who violate discipline for three times have the right to directly issue a penalty sheet and submit it to the Administration Department for signature and approval.
10. Be a volunteer fireman.
Two, security personnel eleven and eleven are not allowed.
1 ... we should strengthen political and professional study and are not allowed to do things that violate the law and discipline.
2. Obey the leadership and arrangement and prohibit liberalism.
3, strengthen organizational discipline, are not allowed to be late and leave early absenteeism.
4. Stick to your post and don't leave without leave.
5. Dare to fight the bad guys and not be a good person.
6. Abide by the law and do not participate in whoring, gambling or drug abuse.
7. Be impartial when performing official duties, do not be selfish, and do not accept gifts.
8. Keep secrets, and don't reveal company secrets and other people's privacy.
9, strengthen unity, no hooliganism.
10. The rules and regulations of the factory must be strictly implemented, and illegal operation and drinking are not allowed.
1 1. Be civilized in management, and don't beat and scold or make things difficult for employees.
Third, the responsibilities of security firefighters
(a) security officer responsibilities:
1 ... under the leadership of the company's administrative manager and fire chief commander, be fully responsible for the company's industrial safety and fire protection work.
2. In the absence of the manager and commander-in-chief of the administrative department, fully exercise the supreme command function and conscientiously implement the fire control policies and measures of the government and the company.
3. Make the overall industrial safety plan and put forward the corresponding rectification measures.
4. To independently exercise relevant powers and carry out corresponding work on behalf of the Company.
5. Cooperate with the company's requirements and do a good job in the overall safety training and publicity of the company.
6. Carefully supervise and record daily industrial safety (such as overall planning, production safety, installation, fire exits, etc.). ), and make a monthly summary report. At the same time, it has the right to directly order illegal departments and individuals to correct immediately.
7. Coordinate the safety work of all departments of the company and assist the boss to hold an industrial safety meeting.
8. Strengthen the overall public safety inspection. In view of the unqualified items in the company, put forward reasonable rectification suggestions according to the actual situation of the company.
9. Those who violate the relevant regulations for many times have the right to directly investigate and report to the Chief Commander and the Administration Department for punishment, and consciously accept the supervision of other colleagues.
10 ... Strengthen the supervision of energy use and utilization ...
(2) The duties of the security captain
1 ... under the leadership of its administrative department, correctly implement the company's policies, guide the work of subordinates, and play the role of a top-down communication bridge. ...
2. Be a good helper of the boss and be fully responsible for the implementation of the company's safety work, including the handling of accidents.
3. Under the leadership of the direct supervisor, independently exercise supervision over various rules and regulations.
4. Arrange and coordinate the work of this department and coordinate the related work with other departments.
5, through different ways, constantly strengthen the ideological construction of the security team and improve the professional quality.
6. Correctly reflect the safety work problems of safety teams and departments, and put forward reasonable suggestions.
7. Have the right to punish employees who violate company regulations for many times, and consciously accept the supervision of other colleagues.
8. Seriously report and summarize the statistical work of safety work, and assist the boss to hold a safety work meeting.
9. Assist the boss and cooperate with the safety director to handle industrial accidents and direct fire control work.
(3) The duties of inspectors
1, assist the boss to do a good job in publicity, inspection and prevention of public security and fire control, and be a good helper.
2. Cooperate with the team leader to strengthen the ideological education of this group of personnel and improve various qualities.
3. Exercise independent supervision within the company, and promptly correct and follow up any violation of discipline.
4. Check and supervise the work of safety points and workshop discipline.
5. Assist the boss, deal with all kinds of disciplinary actions seriously, and correct all kinds of unhealthy tendencies.
6. In daily work, carefully record the work, timely feedback the actual situation, and put forward reasonable suggestions.
7. Under the leadership of the team leader, do a good job in team building with classmates and team leaders.
8. Assist the boss, cooperate with the captain and team leader to deal with industrial accidents and direct fire control work.
9. Strengthen the supervision of energy use and utilization.
(4) the monitor's responsibilities:
1, assist the boss to do a good job in security and fire fighting, and be a good helper.
2. Under the leadership of the group leader, arrange and deploy the work of class cadres, and at the same time strengthen the ideological quality education and physical training of class cadres.
3. Exercise independent supervision within the company and correct violations in time.
4. Check and supervise the work of various safety points.
5. Cooperate with the superior to enforce the law impartially, severely investigate and deal with all kinds of violations, and correct unhealthy practices.
6. Make daily work records.
7. With the assistance of the inspector, do a good job in team building of the class, including physical and professional quality training, and improve the morale of the security team.
8. With the cooperation of inspectors, assist the boss, handle industrial accidents and direct fire control work.
(5) the front door security responsibilities:
1, under the leadership of the monitor, obey the safety work.
2. Record the entry and exit of foreign personnel, vehicles and goods.
3. Do a good job in consulting foreigners and contacting the front desk staff.
4. Keep records of internal personnel and their belongings.
5. Responsible for maintaining the discipline of punching in and out of work hours.
6. Assist the boss to investigate and deal with the disciplinary personnel found in this position.
7. If there is any abnormal situation, it must be handled shrewdly and reported to the superior.
8. Be polite to the company's top management and guests, and be sure to salute and say hello.
9. When necessary, assist guests to take and put items temporarily.
10 ... security personnel must take turns to stand guard across columns according to the actual situation of the unit, and they can sit when they are not on duty.
1 1. Assist the boss, handle industrial accidents and first aid work, and undertake voluntary fire fighting and evacuation work.
(6) Non-gate security responsibilities:
1, under the leadership of the monitor, obey the safety work.
2. Record the entry and exit of foreign personnel's articles.
3. Do a good job in consultation and liaison.
4. Keep records of internal personnel and their belongings.
5. Responsible for maintaining the discipline of punching in and out of work.
6. Help the boss to investigate and deal with the disciplinary personnel found in this position.
7. Any abnormal situation must be handled flexibly and reported to the superior.
8. Pay tribute to the company's top management and guests.
9. When necessary, help guests and articles to take and put them temporarily.
10. Assist the boss, handle industrial accidents and first aid work, and undertake fire fighting and
The work of evacuating team members
Fourth, the security system.
1. Security guards should be civilized, disciplined, obedient, responsible, take the lead in observing factory regulations, fair and clean.
2. The security guards on duty should be neatly dressed, and the security guards on duty should not wear uniforms.
3. Smoking, eating snacks, laughing and sleeping are strictly prohibited when patrolling at work (including duty room).
4. Arrange the post responsibility system, and the security guards should be alert and self-disciplined to perform the tasks on their posts. In case of accidents (theft, gambling, etc.). ) within the scope of responsibility, the captain or the person in charge of the company finds out that the person in charge will be fined 10-300 yuan RMB.
5. If the security personnel think that their own strength is not enough to deal with what happens in our factory, they should report to the security room or the administrative department or the public security organ immediately.
6. Those who violate the factory regulations should strictly implement the company regulations and accept the punishment. It is strictly forbidden to distribute or accept benefits without permission, and no fines or confiscation are allowed.
7. As a security guard, you should bravely safeguard the interests of the company, not bully the good and fear the evil.
8. It is forbidden to let outsiders into the factory without permission or registration according to normal procedures.
9. It is forbidden to leave your post at work. All security personnel who have arranged their posts must strictly abide by their posts and must not do anything unrelated to their jobs.
10. There are generally no more than 4 people in the security room, and non-duty security guards are not allowed to stay in the duty room. It is forbidden at the rest of the time (except for reporting for work/emergency/reporting for work).
1 1. Every day, the security guard captain, inspector and team leader implement the inspection system, and the captain or inspector is responsible for reporting the situation to the factory director and the administration department every day.
12. All security guards must abide by other relevant management systems and regulations.
13. Salute the company's top management and all guests when they enter the factory gate and provide necessary services.
14. Do not beat or curse the supplier's guests for violating discipline. A report should be written and submitted to the administration department for handling.
Remarks: The administration department and the factory director are directly responsible for the above code, and the safety officer, safety team leader, inspector and monitor will implement it. I hope all security personnel will strictly abide by it and offenders will be severely punished. If there is any change, it will be notified separately.
The fourth quarter fire training and drills (omitted)
1. The principle of fire control work: management according to law.
2. The principle of fire control work: prevention first, combining prevention with elimination.
3. The basic methods of fire extinguishing: cooling method, suffocation method, isolation method and inhibition method.
4. Fire extinguisher type: water fire extinguisher, foam extinguisher, dry powder fire extinguisher.
Carbon dioxide fire extinguisher, 12 1 1 fire extinguisher.
5, the use of fire hose.
6. Correct fire alarm?
Section 5, Physical Training, Queue Training
1 physical training (under the guidance and supervision of the team leader)
2. Conduct complete arrest and combat training (under the guidance and supervision of the captain)
3. The main contents of queue training: being at ease, standing at attention, crossing the line, saluting, etc.
4. Traffic command gesture training.
5. The training method can be flexible, but it is by no means a substitute for long-term playing.
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