Traditional Culture Encyclopedia - Hotel franchise - Do employees in every hotel change their rest days?

Do employees in every hotel change their rest days?

Regardless of internship or normal work, the requirements of managers and guests are based on a set of standardized service standards, that is, if you want to reach a certain level of service, you must abide by employee manuals and rules and regulations. Although it is a paid internship, it is a formal waiter's job.

The working hours are roughly as follows, and the hotels are different according to their operating conditions, but there is little difference:

First, the front desk receptionist:

Morning shift: 7: 00- 15: 30,

Middle shift: 15: 00-23: 30,

Night shift: 23: 00-7: 30,

There is a half-hour shift change. In addition, some receptionists will have mobile classes, and the working hours are 1 1:00-7:00.

Second, the restaurant waiter:

Class A: 6:00- 14:00, which is generally called morning shift, mainly for preparing breakfast service in the morning.

Class B: 8: 00- 12: 00, 14: 00- 18: 00, with two shifts, mainly serving guests during the working hours of floor attendants and during the peak meal period.

Class C: 16:00-23:30, the market closes at night, and the waiter goes to work. The main job is to clean up the tableware after the dinner guests leave.

Third, room service.

It's almost the same as the reception time in the front hall, mainly divided into three shifts.

4. If it is an administrative staff, it is mainly the morning shift, from 8: 00 am to 17: 00 am. I think you are an intern, so don't take administrative classes.

Time arrangement during the internship.

Time is money, too precious. The teacher told me this sentence when I was studying. I have been listening, but I really don't understand it. In other words, you graduated from high school with poor grades. If you were given another chance, you would say to yourself that if I were a freshman, I would definitely learn digital trigonometry and so on. From my point of view, I will tell you that when you go to the internship, the time will be arranged, otherwise. !

First, referring to my time above, you find that if you are a restaurant waiter, you will find that two classes will make you have no time to study, so when assigning work, I suggest you go to the front desk as much as possible. So you can plan your day well.

Second, what to learn?

Is your computer good? In the sample, it is usually mixed! (I am), when I say the computer is good, I mean: I can at least type more than 80 words a minute with five strokes, and I know office software such as Word, Excel and PowerPoint. I mean yes, not that you've seen or used it. That's a lie. You should be able to use it skillfully and you will find it useful in the future. Write an article for the boss, whether the layout is well planned and whether the font size is coordinated. If you are interested, I suggest you study graphic design. POTOSHOP 7. 1 will definitely help you.

Remember, learning is for yourself, not for others, not for others. If you study for one day, you will gain knowledge one day! !

English: If you don't study English in a hotel, you won't be a good employee. How do you study and sign up for a course? It's too expensive. I suggest you teach yourself and make an agreement for yourself. After XX years, you must pass CET-4 and CET-6. Learning English is mainly madness. You see your colleagues are still in love, but you are still learning English crazily, acting like a good boy. Remember that persistence will win.

I suggest you learn Li Yang English. Well done! I got CET-4 after listening to his three English speeches! A person who really knows how to experience life is perfect.

All the above are called by my brother word by word. After a year's internship, you will find that it will pass quickly. Over time, we will face the problem of distribution, whether to go or stay. As long as you work hard, you will become a regular worker, and you can choose a better hotel and a better career to do. Then your future development depends entirely on what kind of achievements you have in your internship year.

My classmates fell madly in love within one year of internship. A year later, they found that some of them had broken up and went home to learn their craft, while others went out to work in other provinces.

Some go home to farm because of poor grades after graduation! !

But most of my classmates were promoted to foreman because of their good performance, theoretical experience and one year's practical work experience. I have been engaged in the hotel industry for nine years. Some of my classmates are hotel vice presidents and some are sales directors. I was appointed as the director of room service. They all performed well. Because I gave it to you when I was young.

At Baidu, I don't really want to score. I just want to give you some advice. I hope you will take a straight road, give yourself a wish and try to reach an agreement after three years.