Traditional Culture Encyclopedia - Hotel franchise - Xi Renaissance Hotel Staff Management Concept

Xi Renaissance Hotel Staff Management Concept

Every hotel staff should establish the concept that the store is prosperous, the store is declining, I am ashamed, and I and the hotel are doomed. So you should like our hotel. Hotel is the fate of all our employees, that is, we should establish group consciousness and collective consciousness, and have the concept of "taking the store as home". The specific performance is as follows: every employee takes care of the overall situation when dealing with things; Every employee should obey the work arrangement and transfer, and do not argue, delay or bargain about the work arranged by the superior; Every employee should establish the service policy of "guests first, service first" to solve the monotonous thinking in work; Everything serves the guests, and everything belongs to the guests.