Traditional Culture Encyclopedia - Hotel franchise - The cashier's job responsibilities
The cashier's job responsibilities
2, do a good job of succession, carefully check whether the computer, printer, calculator, money detector and other equipment work normally, and do a good job of cleaning and maintenance.
3. Grasp the room reservation situation, publicize the room actively and enthusiastically, and confirm its payment method to ensure accuracy.
4. Quickly and accurately handle the check-in, room renewal, room change and check-out procedures for the guests, and take the initiative to explain the house price to the guests when opening the room to avoid misunderstanding. It is necessary to complete the guest verification procedures and check-in registration.
5. Accurately and skillfully collect guests' cash and checks, print all kinds of bills for guests, settle accounts for guests in time and accurately, and write checks according to the reasonable requirements of guests.
6, properly handle the guest's complaints, when can't solve, ask for instructions in time.
7. The reserve fund shall not be put into storage with white stripes. Without approval, operating income shall not be lent to any department or individual in cash.
Cashier job responsibilities 2 1, receive customer consultation, understand customer needs and realize sales;
2. Responsible for the record, inventory and accounting check of commodity sales, and complete various sales statistics according to regulations;
3. Complete daily business work such as incoming goods acceptance, shelf display, replenishment, return and loss prevention;
4. Do a good job of expense settlement;
5. Make, print and check cashier related vouchers;
6. Summarize receipts and invoices and prepare relevant reports;
7. Handle membership cards for customers;
Cashier's job responsibilities 3 1. In business, financial department management, in discipline, belongs to the front desk management.
2. Be responsible for the cleanliness of the bar area, receive the guests, accept the guest's order phone number and make a record of the order.
3. Responsible for saving menus, bills, receipts, invoices, etc. Collect them so that the documents can be numbered, and there is no shortage. Prepare enough cash change, after the business is over, count the business income of the day, fill in the business day report, menu and other documents and submit them to the financial office for review in time.
4, correctly grasp the cash, checks, credit cards, bills and other checkout methods and procedures.
5. Be familiar with the prices of vegetables, wine and water, make the checkout fast and accurate, without errors, and avoid wrong accounts, account evasion and account evasion. Wrong accounts and account leakage are not allowed to be concealed, and should be reported in time.
6. It is strictly prohibited to discount accounts privately, discount customers privately, reduce the charging price and misappropriate public funds privately.
7. Ensure the safety of funds, lock the cash register and till at any time, turn over the business funds to the finance department in time, and don't leave the post with money without permission.
8. Do a good job in the handover between superiors and subordinates and the personnel on duty, and adhere to the principle of "unclear access, no access".
9. Abide by the financial secrecy system and shall not disclose the company's financial secrets to irrelevant personnel. Do a good job in daily cash inventory and cigarette inventory, and report the problems in time.
10, in case of difficult accounts, you must patiently explain to customers or humbly ask your superiors.
1 1. Carefully complete the monthly inventory of drinks and cigarettes. If there are any mistakes, report them truthfully, and do not conceal or adjust the statements without permission. Once verified, it will be punished until it is expelled.
12. Keep learning, strengthen business knowledge and improve service skills.
13, non-cashier personnel are strictly prohibited from entering or leaving without the consent of the leader.
The cashier's job responsibilities. Have good moral and ideological quality, strictly abide by business secrets, love their jobs, strong sense of responsibility, hard-working, skilled professional skills and basic financial knowledge.
Second, consciously maintain the image of the pharmacy, dress neatly, be generous in appearance, and wear the badge correctly; Treat customers equally and serve them well with a smile.
Three, familiar with the retail pharmacy workflow, responsible for the front desk billing information input and store sales accounting, to ensure that the data is processed correctly and transmitted to the store background. Before checking the prescription price of traditional Chinese medicine, check the contents of the prescription (name, gender, age, address, doctor's signature, drug name, alias, dosage, number of pairs, incompatibility, doctor's advice, etc.). ) should be carefully examined, special reasons should be well explained, and pricing should be strictly in accordance with the principle of traditional Chinese medicine prescriptions.
Four, the cashier every day after work to do the preparatory work before the collection, check whether the current state of the cash register can work normally, whether the preparation of invoices and change is done well, and do a good job in hygiene.
Five, can maintain common computer problems and skilled operation. Business hours are not allowed to leave without reason, and the bill is handed over clearly. Daily turnover is deposited in the bank on duty, and it is forbidden to take public funds home after the deadline; The night shift income shall be kept by the personnel on duty and handed over the next day; If there is an accident of insufficient amount or receiving counterfeit money by mistake, the cashier will compensate himself.
Six, strict cash management system, the cashier shall not settle the collection. Truthfully do a good job in the registration of various accounts and short bills, and shall not misappropriate or borrow business funds without authorization.
Seven, the use of polite language, responsible for reminding customers to bring shopping vouchers, in order to protect their own consumer rights, the cashier can not keep the receipt, must give the bill to the customer.
Eight, the daily operating expenses shall be paid on time, and the operating expenses shall not be divided privately, and the documents and accounts shall not be tampered with without permission. At the end of the business day, all the money, advance deposit, refund deposit, receipts, coupons, signature documents, filing documents, invoice use statements, etc. It will be handed over to the store manager, who will fill out the receipt and sign it.
Nine, the cash collected every day should be carefully counted and checked, and the unknown matters should be asked to the manager in time. The cashier should be responsible for handling the wrong receipt, wrong receipt or false receipt, and bear the losses.
Ten, the cashier to manage their own cash receipt seal, are not allowed to be misplaced, disorderly cover. Otherwise, the consequences are at your own risk.
1 1. Daily discount, down payment, bill signing, bill refund and checkout must be signed by the store manager. Due to poor sense of responsibility, negligence, unfamiliar business, inconsistent amount of money, a variety of money to pay, less money to pay. Responsible for the consistency of invoices, cards and accounts. Non-drug invoices for non-drug use shall not be mixed with drug invoices.
12. The cashier should carefully check the bill during the collection process, and communicate with the shop assistant and the store manager in time when problems are found, so as to reduce errors and losses.
Thirteen. Communicate with the manager in time for special cashier and other unfinished matters.
Cashier's post responsibilities 5 1, responsible for the company's daily expenses reimbursement.
2. Be responsible for daily cash and cheque receipt and payment, check credit cards, and timely register cash and deposit journals;
3. Check and save the operating income paid by the cashier every day.
4, daily cash inventory, do Nissin monthly statement, the account is consistent. Cash on hand shall not exceed the amount stipulated by the company.
5. Be responsible for exchanging extra change from the bank in case the cashier gives change.
6, credit card reconciliation and regularly check the bank account, prepare the bank statement.
7. Check the amount and balance of the cash/deposit journal with the accountant at the end of the month.
8. Prepare a weekly monetary fund report and report it to the Chief Operating Officer, Chief Financial Officer and Chief Financial Officer.
9. Prepare a monthly cash flow statement and report it to the Director of Operations, the Chief Financial Officer and the Chief Financial Officer.
10, cooperate with personnel to prepare monthly payroll and assist in payment.
1 1. Complete other tasks assigned by the leaders.
Responsibilities of cashier 6 1. The cashier is led by the finance department in business and the front office in administration.
2. Record the names and quantities of dishes, sprinklers, cigarettes, etc. according to the menu, menu and wine list filled in by the waiter, input them into the computer accurately and check them in time. Collect money accurately, timely and quickly according to the amount recorded in the statement, print the invoice and stamp it. In the process of collecting money, we must be quick, accurate, good and leak-free, and we must verify the authenticity of all kinds of banknotes.
3. Personal cash shall not be brought to work during working hours. When earning cash every day, the regulations on long-term payment and short-term compensation must be seriously implemented, and they shall not learn from each other. If they find long and short payments, they must truthfully report to their superiors. The petty cash must be handed over, checked every day, recorded in writing, and enough change must be prepared at the cashier after the shift. Be responsible for the accuracy and safety of turnover. Take good care of the business balance and reject counterfeit money, otherwise you will be responsible for the shortage.
4. Public funds are not allowed for private use, and no one is allowed to borrow petty cash from the cashier. If it is a cashier, the cashier should bear the corresponding responsibility. In order to ensure the safety of funds, the hundred-dollar bills in business will be put into the cabinet in time.
5. When accepting credit card settlement, it shall be accepted in accordance with the relevant regulations of the bank. Please leave the guest's contact information (such as a copy of valid ID card, contact phone number, etc.) for settlement of foreign card. ), normally acceptable, but it is stipulated that cash should be used for settlement in principle. When you receive the check, please leave the guest's address, ID number and telephone number.
6. At the end of each shift, the handover work must be done well, and information and data about the hotel's operating income shall not be disclosed to irrelevant personnel, and customers shall not be invoiced at will.
7. Fill in the payment form according to the summarized amount every day, and submit it to the accounting office for review the next day. Carefully fill in the payment list turned over to finance, and the computer account and money must be consistent with the list.
8. Take good care of and correctly use all kinds of mechanical equipment (such as computers, printers, calculators, money detectors, etc.). ), and do a good job of cleaning and maintenance.
9. Do a good job in the internal and external hygiene of the cashier post before opening and after closing, and keep the cashier surface clean and tidy.
10, take the employee handbook as the criterion, consciously abide by all the rules and regulations of the hotel, actively participate in training, wear work clothes in strict accordance with the regulations, and keep personal gfd clean and generous.
1 1, actively complete other temporary work arranged by the leaders.
Responsibilities of cashier 7 1. Obey the work arrangement of superior leaders and provide first-class reception service for guests according to the prescribed procedures and standards.
2, the handover work seriously, not clear place should be put forward in time, petty cash shift, before the account is not clear after the account is not answered.
3. Prepare for the shift change, carefully check whether the computers, POS machines, printers, calculators, money detectors, business card printing machines, scanners and other equipment work normally, and do a good job in cleaning and maintenance.
4, master the room status and room conditions, actively and enthusiastically promote the room, understand the scheduled guests, meetings and banquets before leaving the store that day, and confirm their payment methods to ensure the accuracy of check-in and checkout.
5. Quickly and accurately handle the check-in, room extension, room change and check-out procedures for the guests, and actively explain the room rate to the guests when opening the room to avoid misunderstanding. It is necessary to do the guest verification procedures and check-in registration.
6. Accurately and skillfully collect cash from guests, print all kinds of bills for guests, settle accounts for guests in time and accurately, and issue invoices according to the reasonable requirements of guests.
7. Fill in the invoice and receipt issuance specifications, issue them according to the facts, and do not falsely make out the amount;
8. Do a good job of collecting money in a timely, rapid and accurate manner, make the customer's accounts clear, be honest and correct about the cashier's work, do not take private money to work, and do not misappropriate public funds without permission;
9. Cash and bills received every day must be consistent with the bills.
10, properly handle the guest's complaints, and ask for instructions in time if they cannot be solved.
1 1, and the reserve fund shall not arrive at the warehouse with white stripes. Without approval, operating income shall not be lent to any department or individual in cash. (If the general manager of the hotel can borrow cash at the front desk due to special circumstances, he needs to go through relevant formalities. )
12, keep a cashier's account, and check whether the daily operating income, bills and bills are consistent with the statements. The cashier on duty is responsible for the input of statements, bills and cash during the shift.
13, handle all kinds of accounts in strict accordance with accounting regulations. Obey the arrangement of the superior supervisor and finish the task seriously.
14, employees should be familiar with the hotel long-term guest agreement and the contracts of various units, especially the discount and deduction agreement.
15, sort out the accounts of "outstanding check-out" guests every day, and handle abnormal situations.
16, correctly handle the issuance of keys.
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