Traditional Culture Encyclopedia - Hotel franchise - What does the hotel night trial mean?
What does the hotel night trial mean?
According to the query of Baidu Library, the night audit of the hotel is the work of night audit, the purpose of which is to effectively audit the income generated by the guests' consumption and ensure that the income of the hotel on that day is true, correct, reasonable and legal. The night audit work is generally completed by the night shift colleagues at the front desk, including checking the room price, payment method, source channel, guest information, guest membership level, real-time status of the room, whether the guest is registered in the public security system, whether the room has arrears records, etc.
The night audit also needs to carefully check the handover records in the work log, whether there are unfinished matters, whether the POS machine document records are complete and accurate, and whether the details of each order in the OTA channel match the system.
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