Traditional Culture Encyclopedia - Hotel franchise - How should the hotel staff be configured?
How should the hotel staff be configured?
As for the restaurant, I don't know what your restaurant is like. If the private room and buffet are together, three shifts, morning shift, evening shift and two shifts can be arranged for three meals a day. Suppose breakfast starts at 6: 30, ends at 10: 30, lunch starts at 1 1: 30, and ends at 14. : 30, dinner/kloc-0 starts at 7: 30 and ends at 22: 00. 00, so I should go to work at 6 o'clock. Go to the early shift at 00. The two-shift system is 9: 30-1 4: 00-1 8: 00-22: 00, morning shift 1 foreman and 3 waiters, evening shift 1 foreman and 2 waiters, and two shifts1foreman and/kloc. Seats need 2~3 people, so 1 foreman and 1 supervisor need to be added, which is about 29~32 people. The staffing of this restaurant is calculated by 80% attendance rate;
The front desk of other departments needs about 6-7 people, cashier 3-4 people, finance department 3-4 people, personnel department 3-4 people, security department 7-8 people, project department 4-5 people, kitchen 15-20 people, housekeeping department 2 people, dishwashing aunt 5-6 people and PA 8 people, which is about * *.
Note: The front desk, security and engineering are calculated as 12, with 24-hour rest, and the personnel, finance and housekeeping departments are calculated as normal shifts every day (8: 30 ~ 17: 30). One person in the kitchen and dining room should be on night shift (22: 00 ~ 6: 30) to prepare breakfast.
This is just the approximate number of people I calculated according to the regular hotel. The staff here are calculated according to experienced people. In fact, restaurants and guest rooms can have about 20%~30% interns, which can reduce the salary cost, while financial, cashier, personnel and engineering personnel need experienced people to do it. If they are inexperienced, they will be nervous.
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