Traditional Culture Encyclopedia - Hotel franchise - When will the hotel deposit be refunded?

When will the hotel deposit be refunded?

Due to the specific regulations and check-out time of the hotel, the refund time of the hotel deposit may be different. Generally speaking, the refund of hotel deposit can be divided into the following situations:

1, immediate refund: Some hotels will refund your deposit immediately when you check out. In this case, you only need to return your room card, keys, etc. Go to the front desk of the hotel when you check out, and you can get the deposit back after confirmation.

2. Partial refund: Some hotels may refund part of the deposit when you check out, and the rest will be deducted as daily expenses, such as telephone charges, catering and other expenses. In this case, you need to check the remaining fees with the hotel front desk when you confirm the check-out, and negotiate with the hotel about the refund method and time of the deposit;

3. Delayed refund: Some hotels may need some time to check whether your bill and room are damaged, so it will take some time to refund the deposit.

According to the hotel policy and specific circumstances, the information required to refund the hotel deposit may be different, but usually the information required is:

1. Check-in information: You need to provide specific information of the hotel, such as check-in date, check-out date, check-in number, room type, etc.

2. Proof of deposit: Proof of deposit, such as receipts and credit card records, is required to prove that the applicant has paid the deposit.

3. Identification: ID cards, passports and other identification documents are required.

4. Contact information: You need to provide the contact information of the applicant, such as mobile phone number and email address, so that the hotel can contact the applicant.

To sum up, we must confirm the deposit refund time with the hotel front desk and provide relevant information within the specified time for the hotel to check. And confirm the refund method and time of the deposit with the hotel front desk when checking out to avoid unnecessary disputes and misunderstandings.

Legal basis:

Article 585 of the Civil Code of People's Republic of China (PRC)

The parties may agree that when one party breaches the contract, it shall pay a certain amount of liquidated damages to the other party according to the situation of breach of contract, and may also agree on the calculation method of the amount of compensation for breach of contract. If the agreed liquidated damages are lower than the losses caused, the people's court or arbitration institution may increase the liquidated damages at the request of the parties; If the agreed liquidated damages are excessively higher than the losses caused, the people's court or arbitration institution may appropriately reduce them at the request of the parties. If the parties concerned pay liquidated damages for delayed performance, the breaching party shall also perform the debt after paying the liquidated damages.