Self-introduction for 2022 hotel front desk interview

2022 Hotel Front Desk Interview Self-Introduction (Selected 6 Articles)

When we are in a new environment, we often need to introduce ourselves. Self-introduction can leave a lasting impression on strangers. Good impression. So what kind of self-introduction is appropriate? The following is the self-introduction for the 2022 hotel front desk interview that I compiled for you (selected 6 articles). You are welcome to read it. I hope you will like it.

2022 Hotel Front Desk Interview Self-Introduction 1

The front office is the first "window" of the hotel, and the quality of the waiters directly reflects the service quality and management level of the hotel. As a receptionist, I have to face a large number of guests every day and have a large impact. Therefore, I must pay special attention to etiquette in service work to leave a good impression on the guests.

As a receptionist, I dress neatly, do not wear heavy makeup or expensive accessories, pay attention to personal hygiene, and avoid eating foods with strong irritating smells before going to work. During standing service, greet guests with a smile and be proactive and enthusiastic. Have professionalism and do not leave the workplace casually to attend to personal matters. I don’t chat with others during working hours, and I don’t ignore guests. Do not argue with guests under any circumstances, use civilized and polite language, do not ridicule or sarcastic guests, do not speak vulgarly or behave rudely.

My service attitude is enthusiastic and sincere. When guests complain about service dissatisfaction, I listen patiently, accept it sincerely, do not interrupt the guest, let alone ignore it, sincerely apologize to the guest, and immediately start to solve the problem. Treat all guests equally and provide enthusiastic service.

I answer all questions and never tire of them. Answer inquiries concisely and clearly, with accurate wording and clear enunciation. Be familiar with the location, service hours, and various facilities of the hotel, and do not answer guest inquiries using vague words such as "maybe", "maybe", and "probably". When receiving inquiries from guests, I enthusiastically serve as a good counselor for them. In addition to being familiar with the situation of my unit, I am also familiar with the relevant situation of other local service industries, such as tourist attractions, round-trip routes, transportation, shopping venues and other relevant information, so that I can provide services to guests at any time and avoid being unaware of everything.

When guests encounter difficulties, I do my best to help and never refuse for any reason, such as repairing large and small items on behalf of guests. If I cannot meet the guest's request, I will apologize to the guest in a timely manner and ask for their understanding. I will not make up excuses or prevaricate. I will always keep my word when promising guests, and will not be negligent or even forgetful.

When guests leave the hotel and come to the front desk to check out, I have a warm attitude and handle the transaction quickly and accurately so as not to delay the guests' time. Check all charges on the spot and settle the money in person. After checking out, you should thank the guests and welcome them to come again. Because I know the appropriate farewell words can leave a deep impression on the guests and attract them to come back again. 2022 Hotel Front Desk Interview Self-Introduction 2

Time always flies by. It has been more than two months since I entered the hotel on April 16. Although I have had work experience before, but for the front desk job This is my first contact. During these two months, I slowly adapted to the culture and atmosphere of the hotel, and worked hard to learn and grow in such an environment. I have learned a lot and understood a lot in these two months. I would also like to thank all my colleagues in the hotel for taking good care of me in the past two months. I am especially grateful to Xiao Yu, who imparted her previous work experience to me without reservation, which made me have a lot less trouble in my new job. It’s a detour, but I’m also grateful to have such a formal and humane hotel that allows me to start a new chapter in my life.

The work at the front desk is not difficult, but it is very trivial. It is not easy to do it well. My work in the past two months has not necessarily been perfect, but I have also made serious progress in learning. First of all, regarding the use of office equipment, I only learned how to operate it in textbooks before and never practiced it. Now I have learned how to send and receive faxes, how to transfer calls and how to use the attendance machine. Secondly, I also learned a lot in my daily life. The most interesting thing is that I learned how to make coffee.

Finally, I have also gained a lot of training in dealing with people. My communication with people has increased, and I am now able to deal with unknown phone calls and visits from strangers more comfortably.

Of course, there are still some shortcomings during this period:

1. Sometimes not active enough in dealing with people;

2. Due to lack of experience, some work was difficult at the beginning I don’t know how to unfold it;

3. I don’t consider things comprehensively enough when doing things, and occasionally forget everything. But I believe that as long as you humbly ask your colleagues for advice and are willing to spend time and energy exploring, you can overcome the problems you encounter at work.

In the days to come, I will study harder, improve work efficiency, minimize mistakes at work, and improve my ability to do things. I hope that the hotel can give me the opportunity to continue to learn and develop here. I believe that I can better express myself in my future work and do my part for the development of the hotel. 2022 Hotel Front Desk Interview Self-Introduction 3

Today I am here to interview for the front desk position.

I am a student of the xx major in xx University. I worked hard during my schooling and not only achieved excellent results in my major, but also expanded my knowledge in other aspects such as psychology and English. In the past four years, among the more than 30 professional courses I have taken, almost two-thirds have been excellent. I have studied all the courses in the psychology major and have reached the professional level in psychology. In addition, I also work hard on basic skills after class. I have strong language expression ability, organizational management ability and scientific research ability, and can use modern office methods for office work. During my internship at Changchun xxxxxx company, I fully demonstrated my high overall quality and was recognized by the internship unit.

The trivial and busy literary club work not only exercises my good literary qualities, but also cultivates my high organizational and management capabilities. During this period, I published articles many times in the journals of the college's literary society and won the third prize in the essay contest. I also published articles in xxxx magazine and online, which were well received by my classmates.

University life has passed quickly. I am confident that with my solid professional knowledge, rich psychological knowledge, high organizational management ability and teaching ability, I will be able to complete your assignment competently and well. Give me a job, please give me a chance in your school. 2022 Hotel Front Desk Interview Self-Introduction 4

I am cheerful and generous, have good etiquette knowledge and reception work experience, have a flexible mind and quick response, and can flexibly handle emergencies at work. I believe that the reception work represents the image of the company. Although the position is ordinary, it is very important. Therefore, to do a good job in reception, you need to have a strong sense of responsibility.

Be able to proactively realize your own value through your own actions. Have strong learning and adaptability, be serious and responsible for things, and have a sense of teamwork and innovation. I look forward to the future work where I can give full play to my strengths. Sometimes in life, you don’t have to expect high material enjoyment, but everyone should realize their own social value and life value.

As long as you give me the opportunity, I will do my best to serve your company. I will be rigorous and responsible at work, work actively and seriously. I want to achieve certain results in this industry and become a real professional woman. 2022 Hotel Front Desk Interview Self-Introduction 5

I am cheerful, humble, down-to-earth, self-disciplined, diligent and studious, have a strong sense of responsibility and teamwork spirit, and can get along well with others. During work, I can conscientiously complete the tasks assigned by my boss and do everything well to the best of my ability. Not afraid of hardship, dare to challenge, and at the same time have an optimistic attitude. No matter what you encounter, you should treat it with a positive attitude.

God forgot to give me wings, I use fantasy to fly! Hello! I am a lively and cheerful girl. I have many hobbies. I like singing and English. I prefer free sales and photography industry, etc. I hope to be a boss in the future, so I must work hard now. I firmly believe that hard work pays off. ! Also, when I was studying, I was the best in liberal arts and often won awards. Later, because of some problems at home, I dropped out of school. I hope you can give me such a platform. I will definitely work hard and fight for my goals. Come on, Mingyue! Finally, thank you for your attention! 2022 Hotel Front Desk Interview Self-Introduction 6

I am enthusiastic and easy-going, cheerful, enterprising and team spirit, and have strong hands-on ability. Good coordination and communication skills, strong adaptability, quick response, positive and flexible, and love to innovate! Improve yourself and adapt to the needs of your work. Therefore, I hope to find a job related to my own knowledge structure, have certain social communication skills, and have excellent organizational and coordination skills.

In my studies, I pay attention to the combination of theory and practice, and have considerable practical ability. Proficient in operating computer office software. A strong sense of professionalism and responsibility enable me to face any difficulties and challenges.

Strong self-learning ability, good at thinking, hard-working, good communication skills, good at getting along with others, rich in teamwork spirit, and love sports.

But people are not perfect, and I still have certain deficiencies in some aspects, such as knowledge, social experience, etc.; however, I believe that these can be improved through my own hard work, and I am also working hard. Work hard in this direction! Be able to endure hardships and stand hard work, and be willing to start from the grassroots level; take collective interests as the first principle and abide by the company's rules and regulations. ;