The girl gave a bad review to the hotel and was threatened: Do you know about opening a room with someone else? what do you think?

As we all know, with the development of the Internet, our online shopping has become more and more frequent, including bus tickets, air tickets or hotel reservations, so the information we can see when booking online is basically the description and pictures of the store, and sometimes what we may book is different from the real thing. In this case, we consumers may give some bad reviews.

There is such a girl in Hangzhou. She booked a hotel online. Because I was not satisfied with the hotel occupancy, I gave a bad review. As a result, she was threatened by the hotel Does your husband know that you have a room with someone else? ?

It's just terrible. I didn't expect to go out and stay in a hotel, and my privacy and threats were exposed.

0 1. Isn't it the right of our consumers to give bad reviews? In this incident, Ms. Mi from Hangzhou went to Suzhou on business and booked a room in Vienna Hotel online. However, after she checked in, she found that there were no napkins in the room, the TV could not be played, and the programs in it were all charged, so the experience was not good at all. The breakfast provided by these hotels also makes Ms. Mi very dissatisfied, because the steamed bread provided is cold.

In addition, she felt that this Vienna hotel was completely different from her previous experience, so she gave a bad review.

But what Ms. Mi didn't expect was that Vienna Hotel kept contacting her because of this bad review and kept calling her to delete the bad review. In desperation, she blacked out her phone number. After the hotel phone can't be contacted, find her through WeChat. And asked her: Does your husband know that you have a room with someone else?

These contents caused Ms. Mi's panic, and she was worried that her privacy would be leaked.

These practices of the hotel absolutely violate the privacy of consumers, and if consumers are not satisfied with the experience or service after consumption, isn't it natural to put forward bad reviews? If the hotel really cares about the other party's bad reviews, it needs to improve its service and quality instead of deleting the bad reviews.

02. You need to do more homework to place an order online. Online ordering is really risky. I booked a round-trip ticket to Hong Kong online before, and I had a very bad experience. On the same day, I came back from Hong Kong and found that the bus didn't wait for me at the appointed place. After calling the driver, let me take the bus to the exit, then I can get on the bus and give me a limited time to arrive.

This incident made me very angry, and then I gave a bad review in the comments. Like Ms. Mi, I also received many calls asking me to delete this bad review.

Bad reviews will have a great impact on businesses, so as a consumer, I seldom give bad reviews. I can understand their desire to do business well, but in some cases, it is not easy to delete bad reviews, because many shoppers will go to see buyers' comments, which is one of the very important references for our online orders.

When we place an order online, we must do more homework, read more buyers' comments, pay more attention to the store's stay time and credit. And look at all aspects together to avoid some pits to the maximum extent.

However, in this incident, it is obvious that the hotel did something wrong. You shouldn't threaten others by revealing their privacy. It's shameless Does the store bully customers?