Traditional Culture Encyclopedia - Hotel franchise - Work content of consulting organization and lobby manager

Work content of consulting organization and lobby manager

Counseling institutions are educational and training institutions with the purpose of improving ability, cultivating skills, academic education and certification training. Lobby managers usually refer to hotel lobby managers and bank lobby managers. The main responsibility is to provide services for guests and maintain order in the lobby.

Requirements for counseling institutions

Training institutions need to have the requirements of venues and teachers. It needs to be certified by the competent education department and qualified by social forces before it can operate. The price of their training courses needs to be accounted and reported to the education department for approval. To increase courses or change fees, you must apply to the education department for approval before you can change them.

Responsibilities of the lobby manager

The lobby manager is the middle-level manager of the hotel or restaurant industry. Entrusted by the general manager, he handles the complaints of the guests about all the equipment, facilities, personnel and services of the hotel and restaurant instead of the general manager, supervises the operation of various departments, coordinates the relationship between various departments, and ensures that the hotel and restaurant provide quality services to customers in a normal order.