Personal work summary of the housekeeping department

Sample essay on personal work summary of the housekeeping department (generally 11 articles)

Time moves forward step by step on the annual rings. A period of work has ended. Looking back on this extraordinary time, There are laughter, tears, growth, and shortcomings. It’s time to write a work summary and analyze the work of the past period. Before writing, you can refer to the sample essay first. The following is a sample essay on the personal work summary of the housekeeping department that I compiled for everyone (generally 11 articles). It is for reference only. I hope it can help everyone.

Personal Work Summary of the Housekeeping Department 1

In the past year, we have worked hard to run the hotel well, and our housekeeping department has also actively done a good job in accordance with the requirements of the leader. , to serve customers well, I have gained a lot in one year, and at the same time I have completed my work tasks. Here I will also make a summary of the work of the housekeeping department.

This year, the hotel's operation is not so ideal, but we are also doing our best to provide good service. Although the passenger flow has decreased, the repeat customers and reputation have increased. These are all It was the hard work of our colleagues that allowed our hotel to better weather this crisis, unlike some hotels that even closed down during this epidemic. It can be said that this is a difficult moment. But it also makes us unite more and understand that we must do our jobs well. Only by working together can we develop well. We have overcome the difficulties with the hotel and will usher in a beautiful spring. And this is also We have done a good job this year and have confidence in the future. Of course, looking back on this year, it is actually a process of continuous optimization. There was no crisis at the beginning of the year, but now the work is actually a bit rough, but the arrival of the epidemic has also made us more aware that if we don’t If there is no service, and there is no passenger flow, then it is closed, so we have to do a better job ourselves. We may not be able to improve the external environment, but we ourselves can make progress, reflect on our work, and Optimization, to cooperate with the prevention and control work, some old customers also felt the changes in our services, gave us a lot of praise, and at the same time brought us new customers.

At work, we work diligently and proactively to provide good guest room service. No matter how dirty it is, we will do it seriously. We will supervise some details and everyone will cooperate together. We will also help when we are busy. Doing a good job together is to enable the hotel to operate better, and we have also grown a lot, and the room service has also improved compared with the past. At the same time, I also think more, review my own work more, see the problems, and then improve them. After one year, my service ability and understanding of housekeeping are deeper than before. At the same time, during this crisis, there are Even when colleagues left, some colleagues persisted, and our persistence was rewarded well. Seeing how busy we were in the past few months at the end of the year, we knew that our persistence was meaningful, and it also made us more confident about our future work. Confidence.

In the new year, our housekeeping department will continue to do a good job in housekeeping, bring a better reputation to the hotel, and also actively cooperate with other departments to complete the work. I believe Our hotel will also get better and better. Personal work summary of the guest room department 2

I was appointed as the head of the guest room department of the hotel by the relevant leaders. During the three days of probation, I found the following problems:

1. Health management.

1. When cleaning the guest bathroom, you do not follow the regulations and use a bath towel to wipe the toilet floor in the bathroom.

2. Wring the dirty water from the rag onto the carpet at will.

3. The garbage from cleaning the room is not handled according to the regulations and is placed directly at the entrance of the guest passage stair for convenience, causing dirty water to flow to the floor.

4. The electrical machine room next to the item room is randomly piled with debris and is in a messy state.

5. The housekeeping staff arbitrarily occupied hotel resources and piled collected waste in the stairwell, covering an area of ??about 7 square meters. It's like a temporary waste collection station.

6. There are dust and stains on the door head, door panel and ground wire.

7. Personal belongings in the linen room on duty are placed in a messy manner and hygiene is poor.

8. The guest room ‘Mahjong’ was not cleaned and disinfected. (The reason is that guests still need to use it anyway)

2. Quality training and business operations of room attendants;

1. Making loud noises and making private calls during working hours, affecting guests’ rest.

2. Improper use of consumable items and cleaning supplies, and poor dosage control, resulting in unnecessary consumption.

3. The mental state is not good during work hours, and employees generally complain of physical discomfort, headache, dizziness, and upset. (It is very likely that you need to pay more attention to menopausal symptoms!)

4. The wardrobe door panel is unclean and contains floating dust.

5. The beds are stacked unevenly and are unqualified.

6. The mouthwash cups in some guest rooms do not have paper covers in accordance with regulations. Sloppy work.

7. The vacuum cleaner did not follow the work truck, and the work truck was not placed in place and blocked the door of the guest room, which was illegal.

8. There are black spots and debris on the carpet, so you cannot insist on vacuuming every day.

9. Not having a correct work attitude, disobeying superiors’ arrangements, shirk work, complain too much, or even deliberately contradict.

10. Being rude to superiors, gossiping, plotting to exclude dissidents, the circumstances are serious.

3. Summary;

Only by being proactive at work can we provide customers with high-quality services. Attentive service and clean and tidy rooms can gain a good reputation from guests. Therefore we should standardize our operations. Improve the professional level of service personnel, and develop rewards and punishments; establish a reward system for employees. The purpose of rewards is to not only provide employees with psychological and material satisfaction, but also to achieve the purpose of motivating employees to work hard.

Establish a disciplinary system for employees; the purpose of disciplinary measures is not only to promote employees' work to meet standards, but also to ensure the common and long-term interests of the hotel and employees. Personal Work Summary of the Room Department 3

Since I joined the room department of XX Hotel, I have been able to conscientiously complete the work assigned by the leadership. I know that doing a good job in the room department is the prerequisite for improving the quality of hotel service. In order to make people come to the hotel Accommodation customers must do a good job if they enjoy a good environment. Therefore, I can do my job well around the hotel's development goals. As I have made a lot of progress in my work, I have summarized this.

Carefully clean the guest rooms to create a good accommodation environment. The cleanliness of the guest rooms is very important to the customers who come to stay. It will be difficult to ensure even the basic sanitary conditions. To gain recognition from customers, hotel leaders have always attached great importance to guest room cleaning work. In addition to cleaning each guest room at least twice a day, they will also randomly check the quality of the cleaning. If the guest room is not cleaned, the leader will naturally be Criticism, this also makes me constantly push myself while cleaning the guest room, and strive to do a good job so that the customers who stay are satisfied. Moreover, doing a good job is a responsible approach to one's own career development. I fail to live up to the leadership's expectations at work. Trust is without professional ethics.

Transfer the dirty clothes to the laundry room and replace the mattresses. If you want to do a good job in the housekeeping department, you cannot be satisfied with simple cleaning. In fact, the replacement of mattresses and the cleaning of clothes are very important. , if necessary, the room must be disinfected regularly, so I can communicate with the laundry room and process the clothes, and I will proactively consult the guests if they have other needs, provide customers with high-quality services, and create a hotel Good reputation, in my opinion, the completion of this work is what every hotel staff should do, and I will also communicate with colleagues to understand the precautions of the housekeeping department, and will also report to the hotel staff when handing over the work. The other party explains their responsibilities during the shift.

Inspect the items in the guest room and report the situation to the logistics department. In order to provide good service to the customers who come to stay, it is natural to ensure that the indoor daily necessities are all available, so I will inspect the room and understand it. The usage status of various daily necessities. If there is a shortage of paper towels or shower gel, the logistics department will be notified. It is also necessary to know whether the TV or shower equipment can be used normally. Although you can do your due diligence during the inspection, there are also The areas that were not taken into account were mainly the problem of poor network signal in some guest rooms, which has been complained by customers. Although such problems were reported to the leadership, they were not substantially resolved.

Fulfilling the responsibilities of the housekeeping department staff is what I need to do at work, and I must often think about and solve the shortcomings. I believe that the accumulation of past experience can guide me to achieve more Achievement. Personal Work Summary of the Housekeeping Department 4

Time flies so fast, the first half of the year has passed by like this! If it weren't for the impact of the epidemic, I think our hotel business would be even better! In the first half of this year, most hotels were used for specialized isolation work. The specific work of our guest room department is summarized as follows:

1. Actively cooperate with the country’s work to provide room service

Our hotel It has always been a hotel that actively responds to the call of the country. In the first half of the work of our housekeeping department, the main task was to actively cooperate with the work of the country and carry out a series of room services related to the needs of the country. We have accepted many customers from the mainland, as well as many customers from abroad. When they need help, we provide them with timely help so that they can stay in our hotel with peace of mind. In this series of room services, our housekeeping department has also maintained close contact with the hospital to ensure the safety of our hotel guests and employees as much as possible.

2. Conscientiously maintain the quality of clean and tidy guest rooms

The most important thing in hotel room service is to keep it clean and tidy. The first half of this year is a special half year, which requires us to keep our health status at a high level. In the first half of the year, our housekeeping department sent a large number of employees to maintain sanitary conditions and carry out daily disinfection and daily cleaning. Even for customers who stayed in the hotel for a long time, we also did the work of disinfecting and cleaning customers at their door. We conscientiously maintain the quality of clean and tidy guest rooms, so that every customer who comes to stay in our hotel will praise us for the hygiene and reassure them. Our housekeeping department is pleased with this evaluation. After all, we really took this matter very seriously in the first half of the year. It is a small thing worth mentioning to make everyone stay more at ease!

3. Expand the guest room training in the first half of this year

In the first half of the year, our guest room department was busy, but this is not a reason to prevent us from conducting guest room training. In the first half of the year, our housekeeping department still tried every means to squeeze out time to train our housekeeping department employees, so that everyone can work in a more orderly and orderly manner and get praise from hotel guests. The training in the first half of this year mainly focused on how to receive overseas tourists. It improved the English proficiency of some employees whose English was relatively backward. It also taught all housekeeping department employees how to treat guests who need to be quarantined more politely. , so that these residents will not have excessive impact on their physical and mental health due to fear.

The main work of our housekeeping department in the first half of the year was almost the above. These tasks may seem like nothing, but in fact they made us busy in the first half of the year. What new challenges will our housekeeping department and our hotel face in the second half of the year? We can only stay in good condition as much as possible and deal with it actively. Personal Work Summary of the Housekeeping Department 5

The tense and busy first half of the year is about to end. Looking back on the work of the department in the first half of the year, there are many gains and experiences. In order to take the department's work to a higher level in the second half of the year, it is necessary to summarize the gains and losses in the work in the first half of the year.

1. Cleaning work

As a service department, the housekeeping department is our primary job to provide guests with a clean, quiet, comfortable and warm resting environment. But at the same time, we are also responsible for generating revenue and reducing expenses for the enterprise. In the first half of the year, through the joint efforts of all employees and department managers, all parts with operating indicators completed the tasks assigned at the beginning of the year.

2. Reduce costs

While working hard to generate income, we also do not forget to save. In the first half of the year, the department carried out saving work throughout, while ensuring the quality of work and not affecting customer service. Next, we try our best to reduce costs. We know that every penny saved is the profit of the apartment. The laundry department has done an outstanding job in this regard. At the beginning of the year, a strict picking and purchasing system was established. Foremen, supervisors, and managers are all responsible for checking. The monthly picking volume is strictly controlled to a minimum, and there are no excess goods in the factory.

3. Washing work

When using detergent, use it in accordance with the prescribed amount, adopt the method of weighing and looking at the scale, and the foreman will check it. In this way, to a large extent To avoid unnecessary human waste, a centralized washing method is adopted for washing items, and all items that can be washed together are washed together as much as possible. This way, it is possible to avoid starting the machine when it is not fully loaded. A large amount of energy has been saved to a great extent, and the workload of employees has also increased virtually. However, the employees have no complaints at all and work hard every day over and over again. The awareness of saving a drop of water and saving a point gradually formed in the consciousness of the laundry department employees. The guest room floor strives to control costs while ensuring customer service to increase guest room revenue, and let every employee establish a sense of appointment in their daily work.

4. Work Improvement Measures

The guest rooms are gradually replaced by three and one, replacing the original small bottled guest supplies such as shampoo, conditioner, bath gel, etc., which greatly saves expenses. , reducing costs. The service of cold water and ice cubes has been stopped in the guest rooms, and will only be replenished when guests request it, thus saving water and energy.

Waste recycling, turn discarded sheets into inner pillow bags. Strictly control the delivery and loss reporting rate of linen, and establish a one-to-one replacement and washing system on the floor and laundry room, which greatly reduces the loss rate and loss reporting rate of linen. The seven hot water heaters on seven floors were shut down. Although it brought a lot of inconvenience to the employees' work, the work of saving electricity was implemented to the fullest. Personal Work Summary of the Housekeeping Department 6

Time flies, and a new year will usher in the cycle of day and night. There will be a new beginning in ordinary work. Summarizing every bit of work in the past year, there are always some merits and demerits that are memorable. There is always something unsatisfactory in work or life. I hope that the Year of the Snake will allow me to use my strengths and make up for my shortcomings, so that I can face the new beginning with the fullest spirit.

To sum up the past year, I have been conscientiously facing my responsibilities. Treat every guest with a smile and make them feel "at home" when they come to the hotel. During this period, I studied humbly, worked patiently, and conscientiously completed various tasks assigned by the leadership. Abide by the rules and regulations of the hotel, work hard to do your job well, and perform your job responsibilities well. Based on the idea that saving is creating profits, we start from ourselves, start from scratch, and put an end to all waste. During my work, I deeply realized that our housekeeping department is a big family, and each of us is a member of this big family. We should care for each other, learn from each other, make progress together, and develop together. At the same time, guest room work is the most tiring and dirty job in the hotel. Clean the trash can, make the bed, and then wipe the items in the room. From cleaning the bathroom to the coffee table, stools, bedside tables, etc., no link can be missed. Finally, vacuum the carpet. In particular, making beds and scraping mirrors requires a lot of arm strength. You have to make 14 rooms of quilts in one day. There are two beds in each room. In one day, you have to make 28 beds. You make your arms until your arms feel numb! Once we encounter a very dirty room, our workload will be greatly increased. Some guests like to play cards, smoke, and then throw peels and cigarette butts everywhere. Some guests vomited all over the bathroom after getting drunk, leaving dirt all over the toilet and sink. When this happens, we have to endure the stench and clean them up one by one. The guests who come to the hotel come from all over the world and have very complicated relationships. When dealing with them, it is common to encounter unruly guests.

This year the hotel occupancy rate is particularly high, and the sanitation work is very heavy. However, we and the leaders of the same department work together to create the best benefits. We know it is hard but still persist and work hard. We always believe in the leaders. It is visible. I hope that I can supplement a little hard work every month and feel some psychological comfort!

Looking forward to 20XX, as an ordinary employee, I will definitely do my job well as always in my future work! I wish our Haiou Lake Island Resort to achieve more brilliant results. Summary of the personal work of the guest room department 7

"Time flies like a bird, and everything in the world is like a new chess game." In the blink of an eye, half a year has passed since I came to the guest room department of XX Hotel. In the past six months, not only have I changed a lot, but the development of the hotel has also changed a lot.

In order to give me a perfect end to my work in the first half of the year, and to better start my work in the second half of the year, I will write an article here about my work as a service staff in the guest room department of XX Hotel in the first half of 2020. Work summary.

On xx, xx, 2020, I came to xx hotel for a trial period, and began my work journey as a housekeeping department employee. At the beginning, because I just came to XX Hotel, I was not only not familiar with my own job, but also not familiar with the working environment of XX Hotel, but also because of my own carelessness. As a result, I made many mistakes at that time. For example, I am often criticized by my supervisor for cleaning the wrong room, I often waste a lot of time for my customers by giving them the wrong room keys, and I often make customers impatient because I don’t know how to answer their inquiries. . Wait for these questions. But later on, after I actively worked hard to correct them, I gradually stopped making those stupid mistakes. During this period, I would also like to thank our customer service manager for his encouragement and tolerance. Although he sometimes criticized me severely, he also had great expectations for me. Every time after criticism, he would patiently guide me on how to solve the matter.

With his help, I began to seriously familiarize myself with the price, infrastructure, and features of each guest room in our hotel, so that I could answer some customer questions. Ability to appear both professional and smooth. I began to carefully keep the keys of the guest rooms, give them to customers after seeing the keys clearly, and make registration records of customers' housing in a timely manner. I began to inspect each floor of the hotel seriously and responsibly, checking their doors, locks and other basic conditions. During the inspection, I tried my best to remember the location corresponding to each house number, so that I would not be confused. Too much time wasted looking for a room. I began to treat every guest room cleaning task rigorously and carefully. During the training given by the supervisor, I kept in mind the things that we need to pay attention to when cleaning the room. I treated the guest room carefully and carefully inside and outside. Clean it up.

So, in the second half of the first half of the year, my progress was quite rapid. I also received a lot of praise and appreciation from my supervisor. But in the second half of the year, I still have to keep up my efforts and make myself even better and work harder. Personal work summary of the housekeeping department 8

The work in June is over. The work in June is summarized as follows.

1. The main work of this month

1. Learn with an open mind and ask if you don’t understand. During this month, I actively participated in various training activities organized by the hotel, carefully studied service skills and polite language, and asked the manager and other old colleagues for advice on things I didn’t understand. You can also often use polite expressions, get rid of the original bad customs, and develop good habits. In this way, unknowingly, my service level has been improved, my behavior has been more civilized, I have received praise from guests, and I have been praised by leaders and colleagues.

2. Have a correct attitude and be dedicated to your job. Through this month of training, I gradually overcame the shortcomings of being impatient, impatient, and perfunctory, and developed a patient, meticulous, and thoughtful work style. During the month, I had fewer complaints and more praises from customers. The relationship with my colleagues has also become harmonious. There are fewer quarrels and sarcastic words. They are replaced by words of mutual encouragement and care. Makes me more confident in my work. In addition to receiving guests, the hotel's daily work mainly involves cleaning the guest rooms and sanitation of the environment. Although I clean the rooms all day long, I always give up some places because they are too high, inconspicuous, and difficult to move. Cleaning left no dead ends. During this month, I was very careful when cleaning the room and sanitation of the environment, not missing every stain, particle of dust, or hair. If you can't lift it, lift it with your colleagues. Try to wipe the corners, window corners, drawer corners, and gaps where your hands can't fit with a rag that you didn't pay attention to before, so that the dirt has nowhere to escape.

2. Work plan for next month

In the past month, I have become more mature, the quality and level of service have been greatly improved, and I have been very responsible for the guests. The enthusiasm for service has also increased, the confidence in work has greatly increased, and I am full of confidence in future work.

In general, I have been able to fulfill my duties this month, abide by the rules and regulations of the unit, reassure the leaders, and satisfy the guests. However, I also have some bad things that need to be corrected, such as worrying about things and worrying about trivial matters with my colleagues. Disputes arise, there is inertia at work, lack of enthusiasm for work, and inactivity. In the new month, I must resolutely overcome these bad work styles, take advantage of last year's style, strictly restrain myself, seriously study the skills in work service, improve my own service level, start from small things, and achieve high standards. Starting point, high requirements, satisfying every guest, and working with other hotel colleagues to provide every guest with a comfortable, peaceful and warm home. Personal Work Summary of the Housekeeping Department 9

I am an employee of the hotel's housekeeping department. Now the first half of the hotel's work has ended. I am a department employee. I will now summarize my work in the first half of the year in the housekeeping department. The following is a summary of my work in the first half of the year:

In the first half of the year, the guest room department received *** xxx customers and there were xxx rooms in the hotel. I am responsible for registering the housing information of these customers and checking the status of each room, and providing the hotel with room information. At the same time, we must manage the hygiene and safety of the guest rooms to ensure that guests are provided with a safe, comfortable and warm accommodation environment.

In the first half of the year, I checked an average of xxx guest rooms every day, reminded the cleaning staff to clean the rooms and public areas, and tried to make the guests feel that the hotel environment was reliable. I help guests book rooms and book flights every day. If the guests have other needs, I will try my best to meet them. For example, if the guests have birthdays, I will prepare birthday cakes and private rooms for them, as well as buy birthday gifts, which are always the guests’ needs. As a member of the housekeeping department, we must try our best to meet their needs. This is the most basic service.

The room manager of the housekeeping department must naturally ensure the safety of the room. In the past six months, the locks of some guest rooms have been re-locked because the department fell down, so security must be done well. At the same time, when guests leave their luggage in the hotel, I have to ensure the safety of their property. In addition, cameras are installed in the corridors of the hotel to protect their personal safety. Everyone must verify their identity when entering the hotel every day to avoid mixing in some criminals. I have to check whether the equipment in the room needs to be repaired every other week. I have to check the damage and loss of items in the room after the guests check out every day, so as to arrange accommodation for the next guest and keep the hotel running normally.

In the past six months, the hotel's hygiene has been the focus of attention. This is not only to maintain the hotel's reputation, but also to reassure guests staying in the hotel. The towels in the room must be changed in time even if no one is checking in, and they must be replaced with new ones every day and must be disinfected at high temperatures. Bedsheets and pillowcases must be changed immediately after guests check out the room, floors must be disinfected and windows must be opened for ventilation. The sanitation of other parts of the hotel also needs to be cleaned every day, and people have to be sent to mop and disinfect the floors.

I have completed my work in the housekeeping department in the first half of the year. I feel that there are still many shortcomings in what I have done. I still need to make corrections in order to provide a more comfortable environment for the hotel rooms. , let guests be more satisfied with our hotel and obtain more guest resources. After this experience in the first half of the year, I believe that in the second half of the year I can do my job more satisfactorily, not only to gain the appreciation of the leaders, but also to make the guests like our hotel. Personal Work Summary of the Housekeeping Department 10

Half of 2020 has passed in a flash. According to the hotel's regulations, it is time to write a work summary again. Looking back on the work of the past six months, I am personally quite satisfied with my work performance. As a member of the housekeeping department, I have adhered to the hotel's rules and regulations for employees in the past six months. I have not experienced any dereliction of duty, and I have not received any complaints about myself in terms of customer satisfaction. As an ordinary employee, I have also maintained my professionalism. In the past six months, I have not shown any irresponsible behavior such as being late, leaving early, or being absent from work. I also maintain a high degree of professionalism at work. Work hard while persisting in learning, and have clear goals for your career development. To achieve this goal, you will also actively express yourself and show your efforts at work. Now, I will make a summary of my work performance in the hotel room department during the past six months.

As employees of the hotel room department, we adhere to the requirements of the room department leaders at work, and insist on treating customers politely when in contact with guests. We also respond positively to guests' requests, as long as they are We will actively help them solve problems that comply with hotel regulations. Actively help guests check out and make room reservations. After guests check out, they will also do a good job in disturbing the room as quickly as possible, so as not to affect subsequent guests' room check-in. In the face of the leadership's work arrangements for me, as long as it is a task that I can do, I will actively complete the leadership arrangement without shirk or procrastination. I will not show off when facing a task that I cannot solve. I will explain the situation to the leader. Therefore, in the past six months of work, my performance has been quite good, and my boss has quite recognized me.

In terms of study, I know that as a hotel employee, the hotel is a company that is developing and making progress. If I stay still, I will be eliminated by the hotel sooner or later, so I have always persisted. I will actively participate in relevant training activities in the hotel to learn things that are beneficial to my work, deepen my own ideological construction, and have a better sense of service to help guests. As a hotel employee, I must also master a lot of information so that I can answer guests well when they ask me. Therefore, during the past six months, I have been persisting in absorbing knowledge from the outside world, knowing the conditions of various roads, and understanding Local tourism and food sceneries, so that I can provide them with good reference when facing out-of-town guests. It is precisely because of this that my satisfaction among guests has always been good, and my satisfaction among housekeeping staff ranks among the highest.

In the second half of the year, I will not relax my requirements on myself. I will make more efforts to become a better myself. Personal Work Summary of the Housekeeping Department 11

This year, the first half of the year always feels like it is going slower. Although my work is not particularly heavy, it is also because the hotel’s performance and business in the first half of the year are not very good. Okay, so my job is also very easy, but no matter how the business is, I still try my best to do a good job at work, and I also complete my work in time. 20xx is the Xth year that I have worked in the guest room department of XX Hotel. The work in the past few years has also brought me a lot. I have also learned a lot and gained a lot from the contact with people, so no matter what Whenever possible, I will try my best to complete my work.

The work of the housekeeping department mainly revolves around reservations, customer service, guest check-in, and timely cleaning after guests leave. In these three aspects, our department has always been mobile. Jobs, so for the staff of the housekeeping department, we also need to be familiar with all our jobs and have a certain understanding of all the jobs in the housekeeping department, but no matter what kind of job it is, our housekeeping department It is about the guests. Our job is to try our best to serve the guests well, ensure that the guests can stay in our hotel comfortably, let them have a good experience, and also let them feel the guest rooms of our XX hotel during the check-in process. The professionalism of the department, so when working, I will also keep myself energetic. During my work, I will do my best and pay attention to all the details and places that need attention, so as to serve the guests well and not let the guests feel If we are not professional in any way, we will ensure the credibility and praise of our XX hotel. I know that people in any department of our hotel and all the staff of our hotel when working, their words, deeds, and every move represent our XX hotel, so no matter when, as long as they are in their own At work, during work hours, I will pay attention to my words and deeds, and always maintain the work image of myself and the hotel.

The performance of our hotel in the first half of the year was not very good, and the business was also very deserted. However, I always stuck to my job, made all preparations to welcome guests, and maintained the hotel and guest rooms. Cleanliness and cleanliness ensure that guests feel comfortable and tidy when staying in our hotel. At the same time, they also ensure that they can be serious and meticulous enough when working. No matter what, they should stand up for their posts and complete their tasks well. Work is what I have always insisted on.

Although the business in the first half of the year was very sluggish, I believe that as long as all the people in our hotel can unite as one, we will definitely develop better, so in the second half of the year, in all the days to come Here, I will work hard, do my best for the hotel, and ensure the steady development of the hotel and myself. ;