Catering service workflow

1, know the table reservation and restaurant service task list of the day in time, and implement the table arrangement.

2. Accept the guest's temporary reservation.

Take the guests to the restaurant and welcome them.

4, neat appearance, do not leave.

5, according to the different objects of the guests, arrange your favorite table reasonably.

6. Answer questions raised by guests about food and hotel facilities, collect relevant opinions and report to the restaurant supervisor in time.

7. Politely refuse non-dining guests to visit the restaurant and guests dressed inappropriately to eat in the restaurant.

8. Ensure the sanitation of the site and make all preparations.

9. When the restaurant is full, politely explain to the guests. And warmly contact or introduce guests to other restaurants in this hotel for dinner.