What are the interview etiquette and techniques? formal

Section 2 Interview Etiquette and Skills

1. Interview Appearance and Etiquette

Appearance refers to a person’s appearance, including appearance, hairstyle, clothing, etc. Paying attention to personal appearance and beauty during the interview is not only a manifestation of self-esteem and self-respect, but also a manifestation of respect for others. Nowadays, many college students rush to various job fairs like a rush. They are in such a hurry and dusty that they have no time to sort out their personal appearance, which damages their personal temperament and image. At the same time, it also leaves the impression that the recruiting unit does not pay attention to image. Just imagine how a person who does not pay attention to personal image will pay attention to the image of the unit in the future? Therefore, it is very necessary to properly modify your appearance before the interview.

(1) Neat appearance

To maintain a neat appearance, you must first keep your face clean, especially pay attention to local hygiene, such as the corners of the eyes, behind the ears, neck and other areas that are easily overlooked by people. place. Secondly, as a female student, it is best to put on some light makeup and slightly modify the face to make it fresh and elegant. The use of colors and lines should be "light rather than thick". It is just right to make people look energetic and capable. It must not be If it is too thick or too exaggerated, it will not give people the impression of being too ostentatious and vulgar; boys need to shave their faces and not be unshaven, making them appear listless and sloppy. In addition, you should also pay attention to the problem of body odor, bathe frequently, don't smoke, and don't eat garlic or other things with strong odor before the interview to avoid smelly breath.

(2) Appropriate hairstyle

The hairstyle should not only match the personal characteristics, but also match the clothing. However, during the interview, many students pay great attention to their dress, but ignore the design of their hair, thinking that as long as their hair is clean, it will be fine. In fact, hairstyle plays a very important role in the overall beauty of appearance. Therefore, in addition to having a hairstyle that suits your face, personality, and attire at the time, you must also pay attention to the special requirements of the interview. During the interview, the general requirements for hairstyles are dignified, elegant, and natural. Avoid hairstyles that are too avant-garde or too alternative. At the same time, they should be consistent with the requirements of the position you are applying for. For example, a secretary should be dignified and elegant, and a salesperson should be capable and consistent with machines. If you want to have sex, your hair should be short or in a bun. Some girls with long hair shawl should be careful not to cover their face with their hair during the interview. Unless it is to cover up some physical defects, otherwise the examiner will have a vague impression of you. Boys' hairstyles are mainly short, with the hair not covering the forehead in front, ears on the sides, and not reaching the collar in the back.

(3) Dress appropriately

A human resources manager once said: "You can't get a position just because you wear a tie, but you will definitely Losing a position because of wearing the wrong tie.” It can be seen that proper clothing plays an important role in the smooth progress of job hunting. So, what should college students pay attention to when dressing for a job? Keep the fresh and natural style of student clothing. Many students mistakenly believe that the clothing when applying for a job must be high-end, gorgeous and fashionable. In fact, the innocent and natural nature of student clothing is its greatest charm. The vigorous vitality and fresh and refined style of young people can be revealed from it, thereby winning the favor of the examiner. favor. But this does not mean that you can dress as usual during the interview. You still need to make careful preparations in terms of color matching and details.

First of all, the clothes should be neat and tidy. Being tidy means that you value this job and this unit. Neatness does not require excessive spending, just wash it clean and iron it flat. Secondly, it should be concise and generous. Try to abandon all kinds of decorations as much as possible, such as complicated lace, brightly colored embroidery, jingling accessories, etc. At the same time, avoid clothes that are too short, too tight, too transparent and too exposed. Girls generally wear simple suits, skirts, dresses, etc., while boys wear crisp shirts, flat jackets, or suits. Third, the color selection must be appropriate. It is not advisable to wear colors that are too bright or too bright, as this will make the examiner very uncomfortable. Generally speaking, soft colors are friendly, while dark colors appear more solemn. You can choose different colors according to the requirements of the position you are seeking.

Finally, pay attention to other accessories that match the clothing. Try not to wear too expensive accessories or accessories that make noise when you move around. Accessories must be consistent with the clothing; when wearing a skirt, be sure not to go bare-legged. It is better to wear flesh-colored stockings. ; Shoes cannot be worn with open backs similar to slippers. Leather shoes must be wiped clean and free of dust and mud.

In short, before going out, take a good look at your appearance in the mirror and make sure it is neat, generous, dignified and decent.

2. Interview manners and etiquette

Personal manners and etiquette include not only postures such as "standing", "walking" and "sitting", but also include many details. . This section discusses interview etiquette in more detail.

(1) Arrive on time for appointments

Punctuality is a virtue and a manifestation of a person's good quality. Therefore, you must be punctual and trustworthy during the interview. Being late is not only a sign of a person's carelessness, carelessness, and lack of responsibility, but it is also an act of impoliteness and disrespect for the examiner. Especially foreign-funded companies will fire employees who are not punctual at any time, let alone during interviews. It is generally best to arrive 15-20 minutes in advance so that you can familiarize yourself with the environment around the examination room and have time to adjust your mentality and stabilize your emotions to avoid rushing into battle.

(2) Respect the reception staff

After arriving at the interview location, you should take the initiative to say hello to the reception staff and introduce yourself, and at the same time, you must obey the unified arrangements of the reception staff. You know, some units start your assessment from this moment.

(3) Pay attention to meeting etiquette

First of all, you should knock on the door first when entering. Even if the door is ajar, you should knock it politely two or three times. After getting permission, , push the door gently and enter, then close the door gently and smoothly. The whole process should be natural and smooth, and do not make loud noises to show your good personal habits. Secondly, after entering the interview room, first say hello to each examiner. When the other person says "please sit down", be sure to say "thank you" before sitting down in the designated position and maintaining a good sitting posture.

(4) Pay attention to facial expression etiquette

During the interview, most people will be very nervous, which will make the candidate's expression unnatural. In fact, only by maintaining a confident smile, being calm and composed, and "writing" your sincerity and enthusiasm on your face can make people feel trustworthy. In addition, the gaze during the interview is also very important. You should look at the other person generously. Do not be hesitant or look around, which will make people doubt your sincerity.

(5) Resign in a timely manner

When the examiner intends to end the interview, he should stand up and leave in a timely manner, express his gratitude with a smile, say goodbye to the examiner and others, and gently take the interviewer with him when leaving the room. Come to your door. When you come out, don't forget to say thank you and say goodbye to the reception staff.

(6) Write a letter of thanks

After the interview, in order to deepen the impression on the other party or make up for the shortcomings during the interview, it is best to write a thank-you letter to the examiner, which should be as long as Short, on the one hand, you can express your gratitude in the letter, and on the other hand, you can express your longing for the unit again.

Case:

Details show accomplishment

(1) A company recruits administrative assistants. Several applicants completed the procedures at the reception desk in the lobby on the first floor and received The staff asked them to go to the human resources department on the third floor for an interview. As they were going up the stairs, a staff member with documents in his arms rushed down and bumped into them. The documents were scattered on the floor, and only one applicant stopped to help. Picking up the documents on the ground, the rest of the people went straight to the third floor without hesitation. As a result, the young man who helped pick up the documents was admitted.

(2) Chaco, a French bank tycoon. When he was young, his job was not going well, and he failed in all 52 applications. For the 53rd time, he went directly to the chairman's office of the largest bank, but was rejected again without even talking to him for a few words. Although he was very frustrated, he politely said goodbye and turned around and walked out. Suddenly, he saw a pin lying across the door. He knew that although this thing was small, it could also cause harm to people, so he bent down and picked it up. The next day, he unexpectedly received an offer from the bank. It turned out that his act of picking up the pins was seen by the chairman.

(3) Lingling, a girl who graduated from the foreign secretarial major, applied for the position of secretary to the general manager in a foreign-funded company and successfully passed the preliminary and re-examinations, and the last step was the general manager interview. Lingling won the general manager's praise with her excellent professional knowledge and fluent spoken English. When the interview was about to end, the general manager deliberately touched the document on the desktop and a page of the document fell to the ground. But Lingling didn't seem to notice this action. She was still talking enthusiastically. The general manager seemed to have lost his interest at this time. He said to Lingling: "The interview will end here!" Lingling went out to wait with a blank look on her face. result. After a while, the manager of the human resources department came, and another person was admitted. The manager regretfully said to Lingling: "We were very optimistic about you, but if you are not even willing to pick up a piece of paper, how can you be a good secretary?"

Case analysis: People often say: "How can you sweep the world if you don't sweep one house?" A person's nature can be seen from a small thing or a detail. The young man bent down to pick up documents, showing his spirit of helping others; while Chaco picked up a pin, which showed his careful and considerate character, and Lingling's failure was precisely because she lacked this kind of cultivation. In fact, it is not difficult to do all this well. The key is to pay attention to self-cultivation, improve personal quality, and develop the habit of paying attention to details in life. "Don't be casual about small things." Then, even if the recruiter deliberately sets a trap, you will You will pass the test smoothly, get the opportunity to display your talents, and move towards success.

3. Interview etiquette

(1) Issues that should be paid attention to in the content of the conversation

First of all, you should pay attention to the politeness of the language and avoid uncivilized statements. , when referring to the other party's company, use the second person honorific "gui", such as "your company". If you are a person with a strong sense of belonging, you can also directly call "our company". In addition, polite words such as "please" and "thank you" should always be spoken, and less or no verbal expressions should be used, let alone rude words or demeaning others.

Secondly, when answering questions, answer as many questions as the other party asks. Do not ask too many questions and answer too many questions, or ask too many questions and answer too few.

Finally, you must also pay attention to the key points of the conversation, do not go off topic, and do not be wordy. A person who does not talk to the point is also a person who does not have clear thinking. Finally, it should be emphasized that when answering any questions, you must be honest, accurate and objective, and you must not make up lies, boast, or show off yourself, which is disgusting.

(2) Issues that should be paid attention to in the form of conversation

First, general job applications should be answered in Mandarin, requiring accurate pronunciation, clear enunciation, moderate speaking speed, and not too high a tone. , the voice cannot be too low. Second, be sincere and humble when speaking, and don’t be pushy. If you want to make some requests, try to use a consultative tone. Third, do not interrupt the examiner's conversation at will, overwhelm the guest, or interrupt at will. This is extremely impolite behavior. Fourth, when speaking, don’t talk endlessly, be eloquent, or be arrogant. Fifth, pay attention to what others are saying. When the examiner is talking, you must listen attentively and not look around without paying attention.

Example: One day, the human resources manager of a company came to work. There were many people waiting for the elevator in the lobby of the company building. The elevator came, and people rushed in. It was very crowded, so the people standing next to the elevator buttons began to press the floors for everyone. At this time, a strange young man wanted to squeeze through the crowd to press the button himself. The person next to him said, "Just tell me which floor you go to. The people in front of you will help you." The young man said, "Nine." "Floor", someone else pressed "Nine" for him, and the young man never said a word again. When the human resources manager arrived at the office, he just sat down for a while when the assistant said that someone had come to apply for the job. When the manager saw it, it was the young man who was in the elevator just now. The manager asked about his professional studies. To be honest, the manager was very satisfied with his professional level, but after thinking about his performance in the elevator just now, he decided not to admit him. The assistant next to him was very strange and asked the manager why. The manager said: "The elevator is so crowded, and he still has to press it by himself, which shows that he lacks the spirit of cooperation; when others help him, he doesn't even say thank you, which shows that this person is rude." , so, I can’t have him.

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Case analysis: Politeness - a person’s letter of introduction. No matter what the situation is, this is the most basic cultivation and quality that a person should have. If you can’t even do this Well, even if you have a high professional level, it will be in vain.

4. Interview response skills

1. Confidence is the first condition for successful response.

2. Be aware of the other party when answering.

3. Be familiar with common test questions and practice them in advance.

Common questions in interviews:

( 1) Tell me about yourself.

(2) Why are you applying for this job?

(3) Do you know this job and this company?

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(4) What are your expectations for the job?

(5) What are your main strengths?

(6) Why do you want to come to our company? ?

(7) What attracts you to this job?

(8) What is your biggest achievement (or mistake) over the years?

(9) How did you overcome those problems?

(10) Where do you want to be in five years?

(11) What is your definition of success?

(12) How would you describe your style of doing things?

(13) What are your goals in life?

(14) What do you do in your free time?

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(15) Do you have many friends?

(16) How do you treat people you don’t like?

( 17) How can you help us?

(18) What are your requirements if you are hired?

(19) How much do you hope to earn?

(20) If you don’t meet your requirements, will you still work here?

4. Questioning techniques during interviews

In interviews, candidates should ask questions. In addition to accepting questions from others, you will often be given the opportunity to ask questions. Through your questions, the examiners can see your goals, professional level, perspective and depth of the problem, etc. Therefore, if you encounter this link. , we must seize the opportunity and leave a perfect impression on the examiner at the end. So, what questions should be asked? First of all, don't ask common sense questions, such as "How many years is the company's history?" ”, “How many employees are there? "And so on, it can only show your lack of preparation and ignorance. Secondly, ask less self-centered questions, or ask them from the side, don't be too direct. For example, "How much is the salary? ”, “What are the benefits? "How many days are there for vacation?" "Wait, otherwise it will appear that you are too eager for quick success and have a narrow vision. The correct question is to ask more questions related to the position, such as "Are there any other requirements for this position? ”, “What are the recent work goals of our department? "In addition, you can also design such questions according to the special requirements of some majors. Such questions can not only reflect your professionalism, but also your professional level and thinking ability. At the same time, the examiners are also very Be willing to answer, which will lay a solid foundation for your successful application.

Exercise:

1. Combine the interview appearance and dress etiquette requirements, and please design the following. The image of the company when applying for a job:

1. Applying for a teacher at a school; 2. Applying for a secretary at a foreign company;

3. Applying for a job at a hotel Reception staff.

2. Please analyze the following mistakes in interview responses:

1. “The interpersonal environment in my original unit was too bad, there were too many villains, and I couldn’t help it. Get along with them. ”

2. “Many companies have expressed interest in me now, so please be sure to reply to me before the end of this month. ”

3. “I graduated from a prestigious university and studied a popular major. I am an outstanding talent and I want to realize my lofty ideals and ambitions.”

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4. “I would like to know how much money I will earn every month if I join your company?” ”

3. Questions and answers:

1. What preparations should be made before applying for a job?

2. What aspects should be paid attention to when writing a resume?

3. Why should we pay attention to etiquette during interviews?

4. What are the interview response techniques?