Traditional Culture Encyclopedia - Hotel franchise - Hotel Management Example Questions

Hotel Management Example Questions

1. This marketing campaign is obviously unsuccessful.

2. The marketing department is a whole. The sales staff should have a general understanding of all the hotel activities on the same day; in addition, when the banquet sales staff takes the order, do they have any communication with the guests? Communicate fully, including prices and standards of dishes. In addition, regarding the weather at that time, the banquet sales staff should report it in time, communicate with the concierge and banquet hall, and have specialized personnel to provide guidance. There should be not only straight elevators in the hotel, but also escalators that lead to the banquet hall separately. , at this time, the on-site guidance of hotel employees will reduce the probability of this phenomenon happening. As far as guest room sales staff are concerned, a case with an annual income of more than 300,000 yuan is not a small deal for the hotel. Therefore, when these guests arrive at the hotel, the sales staff can communicate with the concierge in a timely manner and individually Control the elevator for guests.