Traditional Culture Encyclopedia - Hotel franchise - What is the quality inspection process?

What is the quality inspection process?

Quality inspection adds safety factors to product quality, maintains the company's brand image and helps to reduce trade risks. Quality inspection can be carried out at all stages of the production process to ensure that delays are avoided, and as far as possible, many defects on products are found before they enter the market. Thorough quality inspection can minimize the risk of our products being returned and claimed.

Therefore, it is an effective method for quality inspection to establish a standardized and perfect inspection process and take this as the goal and implement it effectively:

1. Specification suggestion: Establish an operation manual to standardize the management of related processes such as material and product production.

2. Factory evaluation: confirm that the supplier has proper working conditions, facilities, machinery, high-standard methods and excellent quality control system to meet the quality requirements of the buyer.

3. Pre-shipment quality inspection: Before the production of bulk goods, the quality inspection of raw materials and manufactured parts is conducted in the form of random sampling.

4. Delivery quality inspection: After the first product is off the assembly line, the quality inspector checks the quality defects and errors of the product and puts forward practical suggestions for the production process.

5. Delivery quality inspection: When the products are ready, packaged and ready for packing, the quality inspector uses random sampling technology to check the quantity, technology, function, color, size and packaging details of the finished products to verify whether they meet the requirements of the order terms.

6. Loading supervision: supervise whether the cleanliness and working conditions of containers meet the requirements (loading supervision).

7. Document production and delivery: track the production progress of suppliers' products to ensure timely delivery of products.

Hotel quality inspection mainly refers to hygiene and service standards. The specific work is to select the main person in charge of quality inspection, and then draw a representative (preferably a supervisor) from all departments of the hotel to assist the quality inspection regularly or irregularly, including all departments. The catering department mainly serves health and guests; Housekeeping hygiene; The security department is health and mental outlook; The finance department, sales department, logistics and so on should all be checked. Warehouse management workflow finished product warehousing management process 1. The warehouse prepares the finished goods receipt document according to the approved purchase order. 2. After the goods delivered by the manufacturer arrive, the manufacturer shall provide the delivery list to the warehouse keeper. The list shall clearly show the name of the delivery unit, the seal of the delivery unit or the signature of the agent, the name, specification, quantity and purchase order number of the goods. The warehouse keeper will check the delivery list according to the corresponding purchase order. If it is inconsistent, it will be rejected. The qualified warehouse keeper shall check and accept the goods with the delivery note and purchase order. When the received quantity is greater than the ordered quantity, the warehouse supervisor can only receive the goods in excess after obtaining the consent of the marketing department and the written notice from the marketing department supervisor. 3. After receiving the goods correctly, the warehouse keeper should sign the delivery note and affix the special seal for receiving, one for himself and the other for the other party. 4. The storekeeper will issue a purchase order on the computer, which will be confirmed by the storekeeper. Print the purchase order in triplicate, and after it is signed by the warehouse supervisor and warehouse keeper and stamped with the special seal for receiving goods, the first copy shall be kept by itself, the second copy shall be submitted to the finance department together with the delivery list of the delivery unit, and the third copy shall be submitted to the finance department at the same time. 5. The repaired products are returned to the warehouse and received according to the corresponding purchase return form. After the warehouse keeper verifies that the goods list is correct, he will issue a purchase return form on the computer, indicating the number of the original purchase return form, which will take effect after being reviewed by the warehouse supervisor. Finished product delivery management process 1. The warehouse supervisor prepares goods according to the sales order sent by the marketing department and makes records, and submits the prepared goods list to the quality inspection department for inspection. The quality inspection department will box the qualified finished products, fill in the packing list on the computer and review the packing list. Put a packing list in each packing box. The packaged finished products are classified and put into the corresponding warehouse storage area. 2. The quality inspection department will summarize the packing list and export it as an unapproved sales order, waiting for the marketing director to review the delivery. 3. The warehouse keeper delivers the goods according to the stamped sales form held by the customer and the corresponding warehouse receipt (for wholesalers) or warehouse receipt allocation form (for franchisees) in the computer. Print out the warehouse receipt or transfer warehouse receipt in duplicate, signed by the warehouse keeper, warehouse supervisor and the customer, one for the customer and one for the warehouse. 4. Marketing Department 1 Business Process. The marketing department inputs the sales orders faxed by customers into the computer, and the sales orders are reviewed by the marketing director. Query the current warehouse inventory. If you need to place an order with the manufacturer, please export the sales order as a purchase order and check it. If there are goods in the warehouse, there is no need to place an order with the manufacturer. The sales order will be sent to the warehouse, and the warehouse will pick up the goods and pack them. 2. After receiving the unaudited sales order from the warehouse (summarized from the packing list), the director of the marketing department will confirm the customer's payment balance. If the customer has enough payment balance, the sales order will be approved (the approved sales order will automatically generate a warehouse receipt (for wholesale customers) or a warehouse receipt transfer form (for franchisees) to the warehouse, and the warehouse will deliver the goods according to the warehouse receipt or warehouse receipt transfer form. )。 If the customer's payment balance is insufficient, please wait for the customer's payment to arrive before reviewing the sales order. 3. Print the approved sales form in triplicate, and sign and seal it. The first copy of the stub is kept by yourself, the second copy is submitted to the finance department, and the third copy is submitted to the customer. 4. The marketing department analyzes the inventory status of franchisees and their specialty stores, and puts forward suggestions for replenishment and deployment to franchisees. 5. Analyze the inventory and sales of branches and self-operated stores. If replenishment is needed, open a transit warehouse receipt to transfer the goods from the head office warehouse to the branches and stores. If it is necessary to transfer goods between branches or specialty stores, please issue a transfer order. The Director of Marketing Department shall review the transfer form. The approved transfer document automatically generates a receipt document and an issue receipt document, and sends them to the relevant warehouses. The relevant warehouse receives and dispatches goods. 6. The marketing department shall review the sales orders returned by branches and specialty stores, reduce the corresponding inventory and increase the accounts receivable. 7. The marketing department will review the sales warehouse receipts sent back by franchisees to reduce the inventory of franchisees. 8. The marketing department shall review the transfer warehouse receipts sent back by the branches and franchisees, and adjust the warehouse inventory of the branches and franchisees. 9. The marketing department reviews the inventory sheets sent back by the branches and franchisees and adjusts the warehouse inventory of the branches and franchisees. 10, the marketing department sends the goods information to all branches and franchisees. Warehouse inventory process 1. The supervisor of the inventory preparation warehouse will inform the support center of the supplementary code of the inventory that is not coded by himself, and inform the relevant departments to fill in the relevant documents to deal with off-balance-sheet materials. Marketing Department, Shoe Department and Clothing Department inform manufacturers and customers to stop sending and receiving goods on the inventory day. The Finance Department will make an inventory of the recently approved and effective documents. The warehouse supervisor organizes warehouse personnel to place the goods in different areas, and divides the inventory into six areas: finished product area, auxiliary material area, finished product area to be inspected, defective product area, table accessories area and model shoes, and obtains the actual inventory situation respectively. 2. Make a list. The warehouse supervisor organized the warehouse personnel to conduct the initial inventory, and assigned 1 person as the team leader to go to the six inventory areas respectively, and the two people cooperated. Record the initial results with the inventory table. The warehouse supervisor and four other employees form a re-inspection team to re-examine the preliminary results, and the warehouse checks the reasons for the differences. The warehouse supervisor inputs the initial inventory data into the computer, prints the inventory list and provides it to the finance department. The Finance Department organized the company personnel to form an inventory drawing group, with two people as 1 group, to conduct inventory drawing for each region. The draftsman draws 20% from the object to check the original data, and draws 30% from the original data to draw the object. The required drawing volume accounts for 50% of the total inventory. If any discrepancy is found, the warehouse supervisor should recheck and correct the original data. The error rate is higher than 1%, and the warehouse supervisor rearranges the goods in this area. The inventory sheet that has passed the re-inspection shall be audited by the Finance Department, printed in duplicate, signed by the warehouse supervisor and the finance supervisor, each holding 1 copy. 3. In the later stage of inventory, the warehouse supervisor will export the audited inventory list into warehouse receipts and warehouse receipts, and the computer will automatically generate inventory gain and inventory loss documents. The warehouse supervisor will find out the reasons for the surplus and loss of inventory, and submit the inventory count summary table and the variance reason finding report to the financial supervisor for approval. The Finance Department shall review the inventory profit statement and inventory loss statement according to the examination and approval results, and adjust the inventory account. 4, inventory other regulations inventory work requires once a month, the time is the last 2 days of the month. From 8: 00 p.m. the night before to noon the next day, we will finish the preliminary examination and re-examination, and do the drawing work in the afternoon. Personnel involved in the inventory work must be serious and responsible, and the weight and unit of goods must be standardized and unified; The name, article number and specifications must be clear; Quantity must be in kind, true and accurate; Never allow duplicate or missing trays. If the inventory data is untrue due to human error, the responsible person shall bear the responsibility for the fault. For the losses caused by the physical responsible person's failure to send and receive the custody property according to the requirements of the goods, the physical responsible person shall be liable for economic compensation. Rules for goods warehousing 1. Prepare the business department to inform the warehouse before the goods are put into storage. The warehouse understands and grasps the manufacturer's arrival time and other related information, arranges the receiving personnel and arranges the place where the goods are placed. 2. When the goods are put into storage, arrange the warehouse keeper to check the quantity of the goods put into storage according to the delivery note. According to the company's regulations: six categories of inspection and warehousing standards. All goods with damaged outer packaging must be unpacked for acceptance, mainly fragile goods, and other goods can be sampled for inspection. The warehouse keeper should guide and assist the porters to place the goods one by one according to the set position. 3. Arrange the warehouse keeper to contact the distribution department when delivering goods, receive delivery information, arrange personnel to deliver goods, and make good preparations for delivery. 4. The warehouse keeper shall check the physical objects out of the warehouse one by one according to the warehouse receipt and other relevant documents, and assist and guide the porters to put the goods in different places according to the cargo list, and shall not put them anywhere. 5. After the goods enter and leave the warehouse, the warehouse keeper must keep an account immediately. (including the verification of physical quantities) 6. All documents entering and leaving the warehouse must be signed by the person in charge, and documents without the person in charge are invalid.