Traditional Culture Encyclopedia - Hotel franchise - Hygienic chaos still exists in super five-star hotels. How to rectify the hotel hygiene chaos?
Hygienic chaos still exists in super five-star hotels. How to rectify the hotel hygiene chaos?
1, to rectify the health chaos, we must first strengthen supervision.
Many times, the reason why the staff caused the health chaos was that the hotel supervision was not in place. Many cleaners are irresponsible and do not work seriously. Sometimes in order to finish the work as soon as possible, they wipe all the places with linen. Or some cleaning staff have hatred of the rich and deliberately cause the room to be unsanitary. Therefore, hotels should strengthen the supervision of employees. For example, install a camera without affecting privacy, or equip the staff with a work recorder to record their cleaning process. This can effectively supervise the staff's workflow and work norms. At the same time, the hotel management can strengthen the intensity of random checks and surprise inspections. Through the above measures, employees' sense of responsibility can be improved.
2. To rectify the hotel hygiene chaos, we must strengthen hotel management.
Some five-star hotels are unsanitary, which is not only the fault of cleaning staff, but also has a lot to do with hotel management. In order to reduce the wage cost, some hotels recruit employees with professional ability. These staff members lack training or guidance, and their work is very sloppy, leading to hygiene confusion. For example, many cleaning unions are required by hotel owners to clean a room within 15 minutes, which urges many cleaners to greatly discount the cleaning details. Therefore, in order to strengthen hotel management, it is necessary to formulate a perfect five-star hotel work system and process, and set up a reasonable punishment mechanism. This is not hotel management, but there are rules to follow. In addition, it is necessary to form a unified classification, recycling and disposal mechanism, designate special personnel to specialize in posts, classify, reward the excellent and punish the poor, and continuously improve the management level. ?
3. In addition, the improvement of hotel hygiene management needs to improve the quality of all hotel staff.
Hotels can improve the quality of employees through reading, training and lectures. Let employees have a sense of collectivity and unity. Strive to improve the hotel's praise. It is necessary to further improve the qualification access and moral quality threshold of cleaning personnel, strictly control the quality of service, and form a sense of consciousness and externalization. ?
Finally, we suggest that tourists who go out must get rid of bad habits. When staying in a hotel, you must not be too careless. They must pay attention to personal hygiene, respect others and respect themselves. In addition, the government health supervision department should strengthen the supervision and punishment of hotels, forcing hotels to provide clean and hygienic living environment.
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