Traditional Culture Encyclopedia - Hotel franchise - How to write the weekly work schedule of hotel housekeeping department
How to write the weekly work schedule of hotel housekeeping department
1. Adjustment of employees' mentality
Because there were many problems in engineering improvement before opening, the workload of employees was relatively small, and employees formed a loose mentality. Most employees' mentality was not adjusted in time after opening.
2. Room hygiene quality
After this week's inspection of the OK room, I found that there are still some details in the room quality, which will affect the quality of the whole OK room.
3. The process of building a house
In the subsequent process of building, it was found that employees did not strictly follow the workflow of the guest room, which made employees consume more time and physical strength.
4. Placement of articles on the working car and cleaning of tools
It is found that the items on the employee's work car are not placed according to the standard, such as: there is no distinction between dry and wet rags; Did not clean the tools on the work car in time after work.
In view of the shortcomings in last week's work, we plan to:
1. Try to communicate with employees, help them adjust their mentality, and let them get into their work as soon as possible.
2. Strengthen on-the-job training for employees, and carry out guest rooms in strict accordance with guest room hygiene standards.
3. Continue to follow up the guest room production, communicate and discuss with employees in time when problems are found, and work in strict accordance with the guest room workflow.
4. Check the arrangement of employees' work vehicles and articles at any time, and check the cleanliness and placement of tools after work.
To sum up the above problems and solutions, the main reason is that the on-the-job training of employees is not enough, and the occupancy rate is not very high now, so this week, employees are mainly trained in workflow and room standards.
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