What are the five slogans and six polite expressions in the restaurant?

Six polite expressions:? Greetings? Ask for language? Apologize? Thank you? Courtesy terms? Farewell words. ?

1. Address forms?

1. Generally speaking: sir, madam, miss, madam, madam?

2. Profession is added with general honorifics, such as professor, secretary, etc. ? 3. Surnames plus job titles, such as Chairman Zhang and Manager Li. ?

second, greetings?

1. standard greetings: hello, hello, ladies and so on. ?

2. Prescription greetings: good morning, good night, etc. ?

3. Greeting language?

1. Welcome: "Hello! Welcome. " ? "Miss Li, welcome." ?

2. Farewell words: "Goodbye", "Take your time" and "Welcome again?" "Welcome to visit next time" and "Have a safe trip". ?

fourth, please excuse me?

1. standard request for help. Mainly use "please".

please remember the license plate number, please follow me, please wait a moment, please make way, etc. ?

2. Please ask for help. Commonly used are: excuse me, please, bother, help, please take care of me, etc. ?

3. Combined pleasantries. This is a comprehensive application of the first two forms.

For example, "Excuse me, please." "Excuse me, please take care of it for me." ?

v. inquiry language?

1. active. What do you need? ""What can I do for you? " ?

2, closed. "Do you think this form is ok?" "Would you like to try it first?" "Do you mind if I help you?" ?

3. Open. "Do you prefer light color or dark color?" "Do you want a single room or a double room?" "Are you going to reserve a deluxe private room, a private room or a separate room?" "Here are ... which one would you like?" ?

6. response language?

1. Positive formula. "Good", "Good", "Yes", "I will do it", "Glad to be of service to you" and "I will try my best to meet your requirements"? Wait?

2. Courtesy. "Please don't mention it", "This is what we should do", "You flatter me," Thank you for your compliment ","I will definitely work harder "? "It's my pleasure that you are satisfied" and so on. ?

3. understanding. Never mind, never mind, never mind, etc. ? To? Thanks? Language? Standard style. "Thank you", "Great", "Thank you" and so on.

4, reinforced. "Thank you", "Thank you very much", "Thank you very much, thank you very much" and so on. ?

5. Specific formula. "Thank you for your trouble", "Thank you for your trouble this time" and "Thank you for our business". ?

7. compliments?

1. confirmation. "You are absolutely right", "You are an expert", "You are really an expert in this field" and so on. ?

2. Evaluation formula. It's very kind of you, great, great, you have a good eye, you have good taste, and so on. ?

8. congratulations?

1. Entertainment style. I wish you health and happiness, all the best, smooth sailing, success at once, all your wishes, good luck, congratulations, congratulations and so on. ?

2. Festival style. Happy holidays, happy birthday, happy wedding, happy new year, congratulations on getting rich, good luck in your business, happiness as the East China Sea and longevity as the South Mountain, and so on?

9. evasive language?

1. Apologize. "I'm really sorry, but our conditions are not perfect enough." "I'm really sorry, our ability is limited." ?

2. transfer type. Excuse me, do you need anything else? We are the most famous here? Best? Yes ... Would you like to try it? ""This looks similar to what you want. Would you like to have a look? " ?

3. Explanatory formula. "The company has written regulations, I'm sorry, there's nothing I can do." "Please forgive me, we have regulations that can't meet your requirements."

1. Apologize?

"I'm sorry", "I'm sorry", "Excuse me", "Sorry", "Excuse me", "Excuse me", "I'm sorry to have missed you", "I'm sorry", "Please forgive me", " ?

restaurant slogan

1. It is hard to think about a porridge and a meal, but it is difficult to think about material resources.

2. Take the quantity as needed and put an end to waste.

3. Practice thrift and oppose extravagance and waste.

4, put an end to waste on the tip of the tongue.

5. Although the grain of rice is small, Mo is still diligent and thrifty, leaving a good reputation.

Extended information:

Code of conduct for waiters

First, the professional quality of waiters refers to:

work consciousness, work attitude, work skills, work procedures, work efficiency and cooperation spirit

Second, the attitude of waiters requires:

full of energy, all smiles, concentration, enthusiasm and kind words.

Taboo: sullen, listless, absent-minded

3. Basic requirements of waiters

1. Punctuality, calmness, alertness, rich common sense and common sense of the industry

2. Clean appearance, positive attitude, enthusiasm and courtesy, so that the word please is the first and the word thank you ends;

3. Always use your head, challenge the changes around you, overcome difficulties and have a sense of innovation;

4. Be strict with yourself: respect, self-esteem, dedication, happiness, and establish a sense of ownership

5. Be able to finish the work correctly and quickly, keep the working environment clean, and finish the work on the same day;

6. Work honestly and treat every customer honestly;

7. Strictly abide by the rules and regulations of the restaurant and obey the work arranged by the boss.

8. Have a harmonious relationship with colleagues, get along with colleagues and keep promises, * * * cooperate with them, consult modestly, and strive to be trusted by others.

9. Help others, always pay attention to customers and meet their dining needs.