Traditional Culture Encyclopedia - Hotel franchise - How to do a good job as a hotel front desk clerk

How to do a good job as a hotel front desk clerk

You can work as a room attendant for a period of time to get familiar with the hotel environment, and then you can transfer to catering. Work as a restaurant waiter. Generally, those who have never worked in a hotel will be a little uncomfortable if they go directly to catering, because catering comes into contact with all kinds of people. No matter how much you say, you still won’t know until you do it.

Room attendants mainly refer to service personnel who provide cleaning and daily assistance to residents in hotels or hotel rooms. Its main tasks include: cleaning and inspecting guest rooms, replenishing supplies, providing services to guests, using and maintaining cleaning supplies, checking guests' belongings and valuables in guest rooms, and ensuring the safety of the work area.

The job contents of catering waiters include:

1. Accept the service work assigned by the leader and provide high-quality services to guests.

2. Carry out sanitation work before and after business, keep the restaurant environment clean and tidy, and ensure that tableware, parts, etc. are clean and intact.

3. Take good care of restaurant facilities and equipment, maintain and clean them, and ensure that various supplies and condiments are clean and sufficient.