I know computers, but I have never worked at a hotel front desk. I want to go to the front desk recently. Is it difficult to do the cashiering at the front desk?

Don’t worry about this. It's not difficult at all. Now the hotel software also has a Chinese interface. Very intuitive. Simple and easy to understand. Besides, there must be someone to take you when you first go. I am the network manager of a 3* hotel. Not from the front desk. But as far as I can tell, it's not difficult. Reference below. Is the work content of the morning shift※ Check the appearance and appearance, and standardize the work? A) Check the daily activity report carefully B) Find out whether there are VIP or hotel room reservations or stay C) Understand the meeting information and check the number of rooms for the meeting D) Read the shift handover book carefully , understand the items to be completed in the previous shift, and then sign to approve and follow up. E) Check the key collection and return records of each department, and place the keys in categories. F) Check the reservation status of the day, enter the reservation into the computer, and understand the past few days. Booking situationG) Check the room status to ensure that the room status is correctH) Check the guests who are scheduled to check out on the day and inform the cashierI) Issue meal coupons according to the list of extended guests, and issue meal coupons for guests who have breakfastJ) Confirm the stay The hotel guest information and room rates are complete and correctly entered into the computer. K) If a guest changes rooms, confirm that HSKP has been notified and the computer information has been changed. Collect keys and issue room change notices L) Whether the wake-up time requested by the guest has been notified to the switchboard M) Verbal and written handover with colleagues in the middle shift, and get in touch with the next shift at any time Successor: Successor: Contents of middle shift work Whether ※ Check the appearance and standardize the work A) Carefully check the daily activity report B) Understand the meeting information and check the number of rooms for the meeting C) Verbal and written handover D) Check the key records of each department E) Organize the reservations and estimate the sales on the day Room statusF) Check the room status to ensure that the room status is correctG) Open meal coupons according to the guests arriving at the hotel, determine the number of people dining the next day, and place an orderH) Confirm the guest information and room rates are complete and correctly entered into the computerI ) If a guest changes rooms, confirm that HSKP has been notified and the computer information has been changed. Collect keys and issue room change notices J) Whether the wake-up time requested by the guest has been notified to the switchboard K) Hand over the unfinished items of the next shift and follow up L) Contact the colleagues of the next shift at any time Successor: Successor: Night shift work content Whether ※ Check the appearance and standardize the work A) Carefully check the daily activity report B) Understand the meeting information and check the number of rooms for the meeting C) Verbal and written handover D) Check the key records of each department E) Organize the reservations and estimate the sales on the day Room status F) Check the room that has not been issued a meal voucher and issue a replacement G) Confirm that the hotel guest information and room rates are complete and correctly entered into the computer H) If a guest changes rooms, confirm that HSKP has been notified and the computer information has been changed. Collect the keys and issue a room change noticeI) Whether the wake-up time requested by the guest has been notified to the switchboardJ) Organize the reservation records of the day and understand the sales situation of the next day

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