What happens if the hotel booked in E Long doesn't check in?

Hello, this question needs to be explained according to the order type:

1. Book a group purchase order. If the coupon is not reserved, you can apply for a refund.

2. Book an ordinary domestic hotel order (there is no guarantee for payment at the store). If the order is confirmed successfully and fails to sign in, we will change the order status to "Not Signed in" and deduct the corresponding membership points.

3. Book an ordinary domestic hotel order (payment at the store is subject to guarantee). If the order is successfully confirmed and not checked in at that time, and the cancellation is not notified before the latest deadline notified by E Long, the corresponding room charge will be deducted from your guarantee payment card. In order to avoid losses, if your itinerary changes after the guarantee, please notify the cancellation or change before the latest cancellation time notified by E Long.

4. Book an ordinary domestic hotel order (prepaid room rate), which cannot be changed or cancelled once confirmed. If you don't check in normally, we will directly deduct the room rate. In order to avoid losses, please be sure to book a prepaid order after confirming that the itinerary has not changed.