Restaurant Love and Dedication Speech

Sample speech on love and dedication in a restaurant (5 articles in general)

Speech is a kind of practical manuscript, which is a written material prepared for a speech. In the ever-changing modern society, there are more and more occasions where speech scripts can be used. What kind of speech scripts have you seen? The following is a collection of sample speeches on love and dedication in restaurants that I have collected for you (generally 5 articles). You are welcome to learn from and refer to it. I hope it will be helpful to you.

Speech on Love and Dedication in Restaurants 1

Dear leaders, judges, and dear colleagues:

Hello everyone! The May Day is coming soon, and the hotel is always ready to provide guests with high-quality services. Our hotel employees must add value to our service quality with service with a smile. When you smile to the guests, what you express is: "See you." I am very happy to see you and am happy to serve you." A smile reflects this good mood and also gives the guest a pleasant mood. I remember one time when I was doing rounds in the ward, the weather was very cold at the time, and I happened to encounter a guest saying loudly to the waiter: "We don't have enough quilts, please give me more quilts quickly." After hearing this, the waiter smiled and said: "I'm sorry, please Wait a moment, I'll give you a quilt right away." At this time, I stepped forward with a smile and said, "Thank you very much for coming, I'm sorry, please wait a moment, I will give you a quilt soon." When the guest heard this, he immediately relaxed. He said in a tone of voice: "Thank you." Therefore, smiling service not only makes up for the faults in service work, but more importantly, it plays the role of promoting the hotel to guests and establishing a good reputation for the hotel. It really kills two birds with one stone.

Smiling service does not mean just putting a smile on your face, but serving guests sincerely. Just think about it, if a waiter only smiles blindly and has no idea about the guests’ inner thoughts or requests and does not ask them, then what is the use of such a smile? Therefore, the most important thing about smiling service is Emotionally, treat guests as relatives and friends, share their joys and sorrows, and become their close friends.

Our life is brilliant, and a brilliant life cannot be separated from a smile; a smile is an additive to life, and a smile has infinite charm. Smile, as an expression, is a sign of friendliness. It not only gives people a sense of beauty, but also can overcome coldness with heat, overcome hardness with softness, ease the atmosphere, resolve conflicts, and get out of trouble. As staff in the hotel room service industry, we must show sincerity, enthusiasm, kindness, patience, and thoughtfulness in our jobs, and we must serve with a smile.

I have been working in the service industry for many years and I know that smiling is crucial in the service industry. I once remembered that the personnel manager of a department store in the United States said that she would rather hire a girl who has not finished elementary school but has a pleasant smile than a Ph.D. in philosophy with a melancholy expression. This fully demonstrates that smiling has become a skill in our lives.

Smile service, which gives people a kind and warm feeling, subtly and effectively communicates emotions with guests. A smile and appropriate honorifics will make the guests feel relieved; even if there is a small problem in the service, the guests will adopt a tolerant and understanding attitude. At this time, the smiling service shows its infinite charm - silently at this time Better than sound.

Indeed, smile service has become a popular welcome language that every guest understands. The world's leading hotel management groups all have the same experience, that is, the most important of the ten golden keys that serve as the soul and guidance of all service procedures is smile. A smile is one of the most valuable commodities. Our hotels attract customers by not only providing high-quality services, but also by providing free smiles.

In short, smile service is an eternal theme in hotel reception services. It is a required course that cannot be relaxed for a moment in hotel service. It is the best bridge to communicate with guests.

Smiling service can make guests feel at home. "Welcome guests from all over the world with a smile, and satisfaction lies in the world." People who maintain service with a smile are welcome wherever they go, and everyone likes to deal with them. Praise others with a smile to make them feel your sincerity, criticize others with a smile to make them feel your kindness, and reject others with a smile to make them understand your difficulties.

By the way, "Have you smiled at the guests today?" Let us use smile service to create more economic benefits, and let us work hard together for the hotel's goals! Speech on love and dedication in the restaurant 2

Dear leaders, judges, and dear colleagues:

Hello everyone! I am Sun Meiyu, a waiter from Manman Seafood Zhaoyuan store. The title of my speech today is "My Manman, My Home". When I think of home, what comes to mind is the place where I was born and grew up. A famous poet once wrote, "Home is a harbor for the soul, a good medicine for people to heal their wounds, and it is also the sustenance and destination of human souls and emotions." It can be seen that people have special and deep feelings for their families. In order to make their families a better tomorrow, they devote their whole life to their posts. When I joined the Manman family, I was impressed by her service. Deeply attracted by purpose. The two years of work have allowed me to get to know her better and better. She has innovative service concepts, a complete management system, and more importantly, she adheres to the way of doing business with integrity towards customers.

Customer needs are constantly changing, and our value-for-money services are constantly innovating. The happy birthday song we adapted from "I'll Have You in My Life" means - thank you for your support along the way. I don’t know how many people our birthday song has touched, because there is sincerity in our ordinary singing. We are not satisfied with the present, because the enterprise needs to develop and progress. If you don’t advance against the current, you will retreat. The wheels of history are rolling forward. The ship of Zhaoyuan Manman has sailed through the ups and downs of two years. In the past two years, Manman people have used pragmatic style, bold innovation, and excellent enterprises. Culture allows this seed to thrive.

The vigorous development of an enterprise also requires every employee to be down-to-earth and hardworking. It also requires every employee to be dedicated to their job and treat the store like home. At Manman, managers are diligent, lead by example, and infect every employee with their proactive and enterprising spirit. Our leader went to the parking lot to direct when there were no security guards. When there was a shortage of food delivery personnel, he took the place. He has been working silently like this. We see it in our eyes and it hurts in our hearts. We are also willing to be a brick that can be moved wherever needed!

This is not the only thing that attracts me. From the 985 project to the implementation of the 1010 rule, every step of your changes is shocking. You give power to the waiters and satisfaction to the customers. If you are not satisfied, you can withdraw the food. This is a breakthrough in the traditional catering business values. From a food stall in the past, to a restaurant chain later, and now to the capital. How enviable and admirable you are, just because you are neither arrogant nor arrogant, nor discouraged nor discouraged, and move towards your goals. You are a contestant in China's top 100 restaurants, and you are the leader of Daqing catering. Your continuous progress allows you to spread to every corner of the earth and stand in every city.

Manmanhai is also our pride, it is a major feature and highlight of our Manmanhai. He is also the bridge between the group and the store. Manmanhai provides a broader knowledge base, allowing us to understand the company's culture, clarify the company's development direction, provide continuous and enterprising business knowledge, and learn experience and lessons from vivid cases, so that I can better serve the company. Customers, satisfied with customers. Manmanhai has benefited me a lot. You have taught me to use my strengths and avoid weaknesses and move forward towards my goals.

You are as diverse and dazzling as fireworks; you are like pine trees, evergreen and standing proudly; you are like mountains, majestic and majestic; you are like streams trickling and flowing; You are like the sea, which embraces all rivers, and is magnificent; you are like the earth, which is profound and unshakable. How can you do this? Because of your culture, your thoughts, and your progress.

A single beautiful flower is not spring, but a hundred flowers blooming makes the whole garden full of spring. Under the leadership of corporate leaders, let us work with a serious, fast and committed work style; with ten years of glory and setting benchmarks in other places as the driving force, we adhere to the mission of customer satisfaction, employee benefits, corporate profits, and social welfare; Treat people with integrity, learn innovative business concepts, strive to build brand catering, and enter the top 100 catering companies in China.

I love you all over my home. Speech on love and dedication in the restaurant 3

Dear leaders, judges, and dear colleagues:

Hello everyone! The title of my speech today is "Ordinary Position, Heartfelt Dedication".

Any ordinary position is a stage for displaying various talents.

To fulfill one's duties and work hard in one's post is a kind of dedication, a kind of sincere and voluntary contribution, and a kind of gain that pleases people's hearts; it is a kind of pure and noble spirit, and it is also a state of self-sublimation. The canteen of the General Affairs Department is the top priority of logistics work. Doing a good job in catering in the canteen, serving all employees of the company, and ensuring the normal operation of the company are the starting point and end point of the work.

Canteen work is hard. Not to mention that there are piles of tableware to be washed every day; not to mention that there are messy tables to clean up every day; not to mention that during the holidays, others have already taken a break, but the canteen employees continue to stick to their posts.

The original standard for the canteen is 175 people/meal, but currently the actual number of diners is about 450 people/meal, exceeding 250%! Although it is overloaded, the canteen is still operating normally. What is the secret? Looking back at the company's encounter with the strongest typhoon in history, the dock was displaced and the facilities and equipment were seriously damaged. The company leaders saw it and were anxious. heart. The emergency meeting deployed various departments to dispatch key personnel to conduct inspections throughout the night to ensure that the damage caused by strong winds was minimized.

In order to provide late night snacks for the staff on duty, the head chef requested that three service staff be left behind, while the others would leave work as usual. But no one left for a long time, "Let me stay, you still have a baby to take care of at home", "No, I'll stay, you have to get up at around 4 o'clock tomorrow morning, how can you bear it". The dispute continued and the head chef had no choice but to appoint someone. When faced with difficulties, the first thing they think of is others, and it is themselves who suffer the most. This scene is a vivid reflection of COSCO Shipping’s corporate cultural spirit of “unity, collaboration, and selfless dedication”!

Canteen work is unknown. When the floor of the restaurant is as bright as a mirror, people never think of how much the colleagues in the canteen have put into it; when the employees are holding steaming, delicious meals, people never think of the hard work of colleagues in the operation room! The canteen service staff is like a candle. When people see the dazzling candlelight, they often ignore the candle burning their own bodies. Whenever we see employees eating delicious meals with satisfied smiles on their faces, we feel extremely happy and satisfied. Although our work is unknown, we are worth it!

Canteen work is glorious. The root of our glory lies in the fact that we serve all employees of the company at all times and everywhere.

Everything we do directly or indirectly contributes to the development of the company. We feel infinitely honored for this. It is because of this honor that we work a hundred times harder and work selflessly; it is because of this honor that our colleagues continue to work despite being sick.

We cannot gallop on the battlefield with great vigor; but we can stay grounded in our posts and work conscientiously. Although the grass is small, it can still form a vast and boundless prairie. Ordinary positions, let us devote ourselves wholeheartedly, we can also become extraordinary! Speech 4 on Love and Dedication in Restaurants

Dear leaders, judges, and friends:

Hello! My name is ××, and I am an ordinary waiter from × hotel × department. The title of my speech for everyone is "I love this ordinary position."

In the long course of life, most people spend their time in an ordinary life. However, some people have done many extraordinary things in ordinary positions; some people just spend their years doing nothing in the ordinary. Everything starts from the ordinary, and the ordinary starting point is always the first step towards success.

Today, we gather together with great joy to hold a "Speech Contest to Carry forward the May Fourth Spirit and Show the Style of the Times" here. At this moment, we miss even more those people with lofty ideals who are buried underground for the sake of the motherland and the happiness of the people. Their patriotism will always inspire us later to contribute everything to the cause of socialist construction. I have been working as a waiter for 2 years. In this ordinary position, I have received a lot of exercise and learned a lot of knowledge. I love this ordinary position, and I feel very honored to have the opportunity to share my experience at work with everyone.

I remember that when I was a student, every time I saw those waiters with warm smiles and dignified manners in the towering pavilions on the roadside, I would always have a wish in my heart. One day, it would be great if I could wear the uniform of a certain hotel.

I am very envious that they can work in an elegant environment and serve guests from all over the world. They are like a bridge, a bridge of friendship between the Chinese people and people from all over the world. In my mind it is a noble, sacred and far-reaching profession!

The wind will miss the season, and the rain will miss the desert. Fortunately, I did not miss the opportunity in my destiny. I finally got my wish and worked as a waiter in × Hotel. My mood was like winning a championship in a competition. Just as happy. However, after a period of time, the freshness of my job was worn away bit by bit by the repetitive work of making beds, vacuuming, plastering, etc. every day, and boredom gradually developed. How could I not I didn't expect that the job I had always longed for would be like this. The difference between imagination and reality was so far that I was really overwhelmed.

I remember one time, when I was cleaning the room, I found that the guest’s room was very dirty and messy, so I covered my mouth while cleaning it hard, and kept whispering in my mouth from time to time. I complained, and it happened that the guest came back at this moment. Seeing me, he was a little unhappy and said, "I own the room. Clean it for me quickly." Hearing the guest's words, I felt like I was being pricked with needles. Likewise, he threw down the cleaning utensils in his hands aggrievedly and ran to the lounge crying. When the foreman saw it, he asked me what was going on. I cried and told her what happened. She shook her head and said to me seriously: "Our job is to provide guests with a With an elegant and clean environment, guests not only buy a place to rest, but they also demand the best service here. If you change your perspective and consider the problem from the guest's position, you will not be like this. The grievance is unbalanced. Your behavior just now was wrong. Come with me to apologize and explain to the guest!" I looked at her unhappily and thought: Even if I am wrong, it is okay to know that I still have to go. Apologize, how shameless. I sat in my chair and didn't move.

At this time, the foreman seemed to see what I was thinking. He smiled and encouraged me and said: "Dare to face your shortcomings and mistakes and take a step forward. You will have a completely different state of mind and feelings. At the same time, I will gain a new motivation for work." After saying that, she turned around and went out, leaving me sitting alone in the lounge, thinking about what the monitor said to me, and thinking about my vow to start working. Confidence, I finally plucked up the courage to come to the door of the room, intending to take the initiative to explain and apologize to the guest. But the scene that caught my eye was: the foreman was smiling and said to the guest in a generous and decent manner: "Hello sir, I'm very sorry that the waiter just now is new to the job. Please forgive me for any offence. , I apologize to you on her behalf." She said, while respectfully serving hot tea to the guest, and then tidying up the room for the guest with her skillful service skills. At this time, the guest said a little embarrassed: "It's all. It's my fault. I made the room too messy. I should ask your forgiveness. I would like to say sorry to the service lady just now and ask her not to mind my attitude when I spoke just now."

At this time, my face suddenly turned red as I stood at the door. Looking at everything that had just happened, I felt a lot. Different service attitudes and handling methods produced two completely different effects. This made me deeply understand how to use "heart". "To serve the guests, not only the guests are satisfied, but we ourselves can also experience the extraordinary in this ordinary position from practical work.

In the blink of an eye, time flies by. Although this incident has passed for a long time, it has always been deeply imprinted in my mind, constantly spurring me and encouraging me to overcome difficulties at work. The various difficulties I encountered enabled me to withstand repeated tests. We use standard and decent language, sweet smiles, and dignified appearance to provide guests with the best service. When guests check into the hotel, we immediately give them scented towels, hot tea, and cordial greetings. When we see a look of inquiry in our eyes, we will immediately reply: "Hello, sir, what can I do for you?" When encountering changeable weather, it is easy for out-of-town guests to not adapt to the climate. At this time, we will be careful Remind guests to put on more clothes or don’t forget to bring rain gear. There are many small things like these in our work, but it is these small things that bring together our unique, attentive and considerate services.

More than a year later, due to work needs, I was assigned by the Housekeeping Department to take on the position of foreman. From that day on, I felt even more responsible for the heavy responsibilities on my shoulders. I always strictly required myself, set an example, and Be willing to endure hardships, act fairly, and use your actual actions to influence and drive team members. When there was a shortage of staff on the floor and the cleaning workload was heavy, I took the initiative to give up my rest time and put the collective honor first. The overall situation is always the top priority. Gradually, there are more and more deeds of dedication and love in the team. I remember one time, when we were facing a very large health inspection, it happened to coincide with the tourist season. The workload was already huge, and at the same time it required a lot of work. We carry out careful and thorough cleaning of rooms and public areas. At that time, I was very worried that I would not be able to complete the tasks within the stipulated time. At this time, the team members took the initiative to come to me and said: "We would rather not take a break, but we must complete the tasks within the stipulated time. We will not have any impact on the collective." . ” Very simple words, which reflect the continuous strengthening of the sense of ownership and responsibility of the team members. In the end, we not only used Hanshui to win honor for the hotel and safeguard collective interests, but also proved our own value with actions.

Several past events are vivid in my mind, which not only tempered me but also tempered my will. Through continuous exploration at work, I have a deeper understanding and understanding of my work.

In order to ensure the rental quality of the rooms, I recorded the problems that existed during the daily ward rounds, and used the morning meeting time to arrange the work priorities and precautions. During the ward rounds, in addition to focusing on checking the problems that existed yesterday, I also To keep looking for new questions. Utilize cyclic inspection methods to provide guests with a clean, comfortable and safe environment.

In the daily service process, each waiter uses careful observation at work to accurately grasp the different living habits of each guest and meet the different requirements of the guests. A long-term guest stayed in our building. When the waiter discovered that the guest always looked for water in the refrigerator after coming back from get off work every day, every waiter on duty would prepare it for the guest in advance during the day to provide him with daily necessities. convenient. Another night, the guest took out a piece of clothing and asked anxiously if we could help iron it. When we learned that the guest was busy with work during the day and could not send the clothes to be washed, and he would wear it to attend a banquet in the evening. We took the initiative to find a way to borrow an iron, ironed the guests' clothes, and returned them to the guests in time. The guests were very happy. Before leaving, he said to us: "Thank you very much for your thoughtful and timely service, which helped me solve my difficulties. If I come to × again, I will definitely stay with you."

After several years of training, I have found more and more that this ordinary position attracts me deeply. As time goes by, my love for this job is increasing day by day. Because from the ordinary little things, I can clearly see and understand the shining points in service work. Many ups and downs, let me appreciate the true meaning and value of life. When it comes to this, I can't help but tell everyone with my heart. . I love this ordinary position, this is my choice without regrets!

Thank you everyone! Speech 5 about love and dedication in the restaurant

Dear leaders and dear colleagues:

Good afternoon everyone! Today, I am honored to stand on this unfamiliar yet familiar podium as a representative of waiters. I am extremely excited. The busy Spring Festival has passed, but our dedication and dedication remain the same. When it comes to our work during the Spring Festival, we are just working in an ordinary place. I was doing an ordinary job in my position. I didn’t think too much. I just thought that the room is like the product we made, and selling all the products is a very happy thing for anyone, so I tried every means to make the yellow room look good. Turning green, the green room turned red, but I never expected to receive such a high award. Here, on behalf of all the staff of the housekeeping department, I would like to thank all the leaders and colleagues who have been fighting with us on the front line of business since the Spring Festival and extend my highest respect. : You have worked hard, thank you!

We love our jobs and are dedicated to our work. From the general manager down to the dormitory administrator and the dishwashing lady in the catering, no one is free or idle. Catering, guest rooms, wherever needed, we are always busy. Next, after busying with catering, we are busy with the guest rooms, and after busying with the guest rooms, we are busy with catering. We even have the eldest sister on our floor working with the morning shift and the middle shift with the late night shift. This kind of spirit is really commendable.

It is precisely because of having such a team that Royal Hotel stands out and can challenge the cruel and fierce market competition for a long time. Its performance has always been among the best in the hotel industry. However, behind the glory is our silent hard work. Labor is noble. Only hard-working working people can realize the joy of harvest.

Today I would also like to take this opportunity to share with you some of my "little tips" on service terms at work. During the Chinese New Year, I am responsible for the sanitation of the sixth floor and for the residents on the sixth floor. I know the situation very well, and all the people who are renewing their rooms or new residents are well aware of it. One day I was doing cleaning in room 613. The guest checked in the day before and asked to change the bed sheets and quilt covers. At that time, I saw that the bed was very flat. In fact, there was no need to change it, but I couldn't directly change it. He refused to say that he would not change, so he could only ask the guest tentatively: Hello! Are there any guests coming to your room today? The customer said: No.

I was secretly happy and told the guest: Your sheets have just been used for one night's sleep. Because the whole world is now promoting environmental protection and energy conservation and consumption reduction, we did not change guests for three days. Once replaced, we will replace it at any time if there are special reasons. I believe you also love our earth very much. As a result, the guest was embarrassed by what I said, so he said yes, no need to change, and said: Waiter, your hotel needs regular training, right? I was overjoyed and said yes, thank you for your support and cooperation in our work. In the end, the guest thanked me and praised our hotel’s training. In fact, there are many tips that we can master in our daily work. 1. Save time; 2. Save money. It saves time, the hotel saves washing fees, and the life of the linen is extended. This is the effect. I hope everyone can use it flexibly at work.

Along the way, 60% to 70% of our team are old employees who have settled down. For the company, there are good things and bad things. The good news is that old employees are a fortune, because they have accumulated a lot of experience. Those who come down are those who can survive the big waves. They have professional knowledge and excellent operating skills, which is the biggest advantage for the company. But what is worrying is that older employees will also have a mentality of being content with the status quo and not seeking advancement. In this case, it is difficult for us to manage and bring new employees, which will have a negative impact on the company. Therefore, we must continue to learn, update, and lead the team members like reborn eagles to continuously Work hard, study business skills, explore customer needs, and push the work to a higher starting point. The final goal is to hope that under the leadership of Mr. Huang, xx will create greater glory after being promoted to four stars. I wish everyone good health, success in work, and all the best in the Year of the Dragon! Thank you all for listening. ;