What should I do if the hotel room card does not match the hotel name?

During the hotel check-in, it was found that the room card did not match the hotel name. We can try the following steps to deal with this problem: communicate with the front desk, provide reservation confirmation information, ask for room change, and seek the help of management and hotel customer service.

1. communicate with the front desk: you can go to the front desk of the hotel and explain the problem to the staff. They will solve this problem for you, such as replacing a new room card or verifying the reservation information.

2. Provide reservation confirmation information: the room has been reserved in advance, and you can provide reservation confirmation information, proof of identity and reservation details to the front desk. This will help them verify your reservation and solve the problem.

3. Ask for a room change: If the front desk can't solve the problem or there is no other feasible solution, you can ask for a room change. They will provide you with other available rooms to ensure your smooth stay.

4. Seek the help of management: If the front desk can't solve the problem, you can ask to talk to the management of the liquor store. They will have more power and resources to solve this problem and ensure that you get a satisfactory solution.

5. Seek help from hotel customer service: If you can't solve the problem during your stay, you can try to contact the hotel customer service department. They will provide you with further support and solutions.