Chinese and western restaurant staff code and staff training plan?

First, the basic requirements of employee induction training

(1) Before taking up their posts, new employees should have a comprehensive understanding of the hotel, be familiar with the rules and regulations of the hotel, and establish a basic sense of service.

(2) You need to punch in during the training, and you are not allowed to miss or substitute.

(3) In and out of the hotel, you should take the staff passage and use the staff elevator. You are not allowed to use the guest facilities and appear in any off-duty service area.

(4) Smoking, eating and talking loudly are not allowed in the training classroom.

(5) Dress neatly and generously.

(6) Employees participating in the training should take notes carefully.

(7) After the training, there will be an exam, and only those who pass the exam can take up their posts.

(8) If there are serious violations during the training period, the hotel will not be hired.

Second, the employee reward and punishment system

1. Employee Rewards

(1) reward table

Hotel notice, general assembly praise, awarding titles, awarding prizes and bonuses, and promotion of salary or position.

(2) Reward behavior

(1) Not losing money, winning the reputation for the hotel.

(2) Maintain the normal order of the hotel and expose and report the bad guys.

(3) Adhere to principles in work, handle affairs impartially, and be honest and upright.

④ Take an active part in the training and get excellent results.

(5) Being out of Man Qin all the year round, safe and accident-free, with good performance.

⑥ Provide excellent service for the guests, work actively and seriously, and be well received by the guests.

All landowners found signs of accidents, timely report, to prevent major events.

⑧ Strictly control expenses and save expenses, and the effect is remarkable.

Pet-name ruby in technical innovation, equipment transformation to make contributions.

Attending to put forward reasonable suggestions for the development of the hotel and the improvement of service quality, and achieved remarkable results after implementation.

Desperate to protect and rescue the property and life safety of the country, hotels and guests.

Excellent technical assessment results.

Strive to expand business and make the hotel achieve better economic benefits.

He also made outstanding contributions in other aspects.