Traditional Culture Encyclopedia - Hotel franchise - Where are you going? How can I complain if there is no hot water in the hotel?

Where are you going? How can I complain if there is no hot water in the hotel?

Ask the hotel to refund the room rate. If the hotel says that hot water is provided in the room and the customer enters the hotel, if there is no hot water, you can ask the hotel to refund the room fee and bear the corresponding liquidated damages, because the hotel must provide hot water for the hotel staff to wash for free, but it is actually not provided, which is essentially an act of deceiving customers.