Traditional Culture Encyclopedia - Hotel franchise - Blind people are refused to stay in hotels without escort. Why do blind people refuse to stay?

Blind people are refused to stay in hotels without escort. Why do blind people refuse to stay?

Mr. He was rejected because there was no professional barrier-free room in his hotel.

First, the reason why Mr. He was rejected The hotel told Mr. He that he must be accompanied by his immediate family to stay in the hotel, but Mr. He can take care of himself, even if he can't see, he can be like a normal person. For security reasons, the hotel did not let Mr. He stay. The main reason is that the hotel has no accessible rooms. There are no corresponding facilities. According to the relevant disability department, there are no strict regulations for people with disabilities to stay in hotels. Now all hotels should have infrastructure for the disabled. The hotel also said that their hotel has a clear rule that only normal people can stay, which makes Mr. He very angry. And complained to the consumer association, and the hotel apologized.

Second, the living facilities for the disabled need to be improved. At present, only four-star hotels have accommodation facilities for the disabled. Those below three stars are still being gradually improved. But this process needs a lot of money. Relevant personnel said that they are also vigorously advocating the hotel to improve facilities. But whether they are willing to do it or not is unknown. State support for the economy is limited. It is not entirely up to the state, and hotels need to solve their own economic problems. There are still many problems such as project renovation that need to be solved by the hotel itself. In this way, the hotel will be very passive. If there are no complaints from disabled people staying in hotels, they may not be rectified. Every hotel can't do it. Everything is perfect. However, businesses need to have a correct service attitude and can't hurt the blind and the disabled with words. You should explain why you can't enter the store.

The hotel is for security reasons and blind people are not allowed to enter. But many blind people have the ability to take care of themselves, so the hotel's behavior is wrong. Hotels are service industries, serving the people. Relevant departments pointed out that the hotel has no special regulations that disabled people are not allowed to enter the hotel. Some hotels have their own rules about not counting. I also hope that the country will introduce new policies as soon as possible to solve various life problems for the disabled.