Traditional Culture Encyclopedia - Hotel franchise - How big is the transit space of Xiamen Airlines?
How big is the transit space of Xiamen Airlines?
Direct selling organization: In order to make full use of Xiamen Airlines' existing airline resources, meet the travel needs of passengers and increase the revenue of the airline network, combined with the structural characteristics of the tourist market and according to the situation since the domestic connecting flight, the operating rules of domestic connecting flight business have been revised and improved, as follows: 1. Applicable conditions 1. Applicable routes use Xiamen Airlines domestic flights for joint transit. 2. Applicable flights are limited to domestic flights actually carried by Xiamen Airlines with flight number "MF" (exclusive flights shall be stipulated separately). 3. Passengers with restricted transportation, such as special passengers, are not allowed to transfer, such as unaccompanied children, elderly people who need other people's care during the journey, stretcher passengers, pregnant women, sick passengers, disabled passengers and other people who cannot take care of themselves. 4. Applicable travel types: one-way and round trip. 5. Special space suitable for booking: "I" cabin. (This cabin can only be used for connecting flights, and it is not allowed to be used for flights with different segments. When there is no "I" cabin, you can apply for it, or you can use the combination of "I" cabin and "Ming" cabin for sale, but the combination of "I" cabin and "Ming" cabin is not allowed. ) 6. Applicable to direct selling agencies of Xiamen Airlines and sales agents authorized by Xiamen Airlines. 7. Applicable tickets are applicable to 73 1 (not less than two copies) Xiamen Airlines promissory notes or neutral tickets with Xiamen Airlines CIP logo. 2. Preferential fares for connecting flights 1. Xiamen Airlines' preferential fares for domestic transit routes do not include airport construction fees, fuel surcharges and other taxes. 2. The preferential fare for connecting flights is limited to Xiamen Airlines flights originating from the place of origin, and the return flight cannot be sold separately, that is, V.V. does not allow it. For example, the preferential fare of WUS-XMN-CTU originating from Wuyishan does not apply to the connecting flight of CTU-XMN-WUS originating from Chengdu. 3. The children's fare will be charged at 50% of the total fare announced in the corresponding cabin of the connecting flight. However, when the children's fare is calculated according to 50% of the total published fare of the corresponding cabin of Xiamen Airlines connecting flight, they can be sold according to the adult combined fare and book the "I" cabin. 4. The infant fare will be charged within 10% of the total fare announced in the corresponding space of each segment of the connecting flight, and seats will be reserved normally. 5. Privileged passengers such as teachers, students, newly-married passengers, the elderly and disabled military and police personnel do not enjoy double privileges. 3. Sales agency fee: Unless otherwise approved, the agency fee of the authorized agent shall be settled at 3% of the face value. 4. Overweight baggage fee: the baggage checked by transit passengers is overweight. If there is a direct fare from the departure station to the passenger's transit destination station, the excess baggage fee shall be calculated according to 65438+ 0.5% of the full fare published by the direct economy class on the day when the excess baggage ticket is filled out. Otherwise, 0.75% of the published total fare will be calculated using the economy class applicable to the two flights on the same day. If the departure station undercharges or neglects to charge the transfer baggage fee, the transfer station shall make up the excess baggage fee. V. Transit restrictions 1. The transfer is limited to the earliest available Xiamen Airlines connecting flight on the day of departure or the next day, that is, the connecting flight on the same day or the connecting flight overnight. 2. Applicable domestic transit locations are: Xiamen, Fuzhou, Hangzhou, Jinjiang, Nanchang, Wuyishan and other airports where Xiamen Airlines domestic flights transit. Among them, there are domestic transit service counters in the isolation halls of Xiamen and Fuzhou airports-Xiamen Airport Xiamen Airlines Transit Counter Location: opposite to Gate 5 of the isolation area of Xiamen Gao Qi International Airport Terminal: Xiamen Airlines Transit Service counter; Fuzhou Changle Airport Xiamen-Air Joint Transit Counter Location: Xiamen-Air Joint Transit Service Counter is diagonally opposite to Gate 8 of Fuzhou Changle International Airport Terminal (next to the exit elevator on the second floor). 3. Shortest transit time and transit formalities: transit only within the next day. If you transfer on the same day, the shortest transfer time for domestic flights is 60 minutes. At least 30 minutes before the departure of the connecting flight; If you need to transfer to the next day's connecting flight, passengers should check in at the airport at least 90 minutes before the departure of the connecting flight. 4. The "one ticket to the end, luggage to luggage" joint transit service is limited to the joint transit flights actually carried by Xiamen Airlines on the same day, and the transit locations are limited to Xiamen Gao Qi and Fuzhou Changle airports with Xiamen Airlines joint transit service counters in the airport isolation area. The ground agency of the originating airport agrees to handle the operation requirements of Xiamen Airlines' domestic joint transit at the originating airport, and is equipped with corresponding facilities and equipment (please consult the Passenger Service Department of the Transportation Service Department for relevant business requirements). 6. Book 1. Time limit for issuing tickets: the booking of air tickets on the day of flight departure follows the principle of "on-demand and sale"; The ticket must be issued within 3 hours after the reservation one day before the flight takes off (inclusive), otherwise the reserved seat will not be reserved. 2. seat confirmation: after the ticket is issued, there is no need to go through the seat reconfirmation procedure. RR seats will be reserved for each connecting flight segment, and open air tickets are not allowed. 3. The whole voyage must be based on the same reservation record number, and all segments must be seated correctly. 4. For the established H-card combined flights and freight rates, the instruction for inquiring freight rates is NFD: voyage/date /MF from the origin to the destination. After executing NFD instruction, inquire flight number and other restrictions applicable to each freight rate. Instructions for use NFR: freight rate serial number; The applicable rule description for querying each freight rate is NFN: freight rate serial number. 5. Example of seat reservation: You can use the AV command to inquire about the connecting flight that passengers need: If you enter the command "avwusng16feb", System output:16feb (WED) Wusnng1-MF 8084 Wusxmn0740 0820 73700Ya Qahsls ts ms ns ss ss rs ps vaws ia GS us Eazs+M f8359xmnng17654333YZRT stands for the round-trip fare category of economy class connecting flight. For specific provisions, please refer to the preferential freight rate provisions of the corresponding transit routes. Instructions for use of MS NS KS BS SS RS PS VA WS IA GS US EA ZS: SD 1I/ 1NM 1 Bing Wang CT: * * * * * * * SSR FOID MF HK/* * * * * * *. Fn: fcny800.00.tcny100.00cn (assuming that WUS-XMN-NNG joint fare is 800.00 yuan higher than CNY500.00 yuan at the first stop, FC items should be entered in underlined format). FC: Wus MF XMN 0.00YZOW MF NNG 800.00YZOW RMB 800.00END (assuming that the preferential fare CNY 800.00 for WUS-XMN-NNG transit is lower than the market selling fare of WUS-XMN in the first leg, FC items should be entered in underlined format) FC: Wus MF XMN 800.00YZOW MF NNG 0.00YZOW RMB 800. The ticket should be 1 and printed on the same ticket or the whole continuous ticket; To use a continuous ticket, you must fill in the full voyage in the fare calculation column of each ticket and fill in the continuous ticket number in the "continuous ticket" column of the ticket. 2. Pay attention to fill in the "Freight Code" corresponding to the corresponding preferential fare in the "Tourism Number" column of the ticket. 3. Ticket "Endorsement" column: Use EI instruction to print "No Endorsement" and "Refund is limited to the original place of issue". 4. Ticket "Fare" column: Fill in according to the preferential freight rate of Xiamen Airlines corresponding domestic connecting route or the fare after deducting the freight rate of cabin. Eight. Joint ticket 1 signing, changing and returning regulations. Sign, change and refund are only handled at the original ticket issuing place, Xiamen Airlines direct selling agency or Xiamen Airlines counter in transit. 2. Ticket signing and transfer: it is not allowed to sign and transfer by itself. 3. Air ticket change: It must comply with the transfer time, and the changed cabin should be the same as the original flight. The flight or/and date can only be changed once for free, and the change handling fee of 20% will be charged for each subsequent change. If the flight is changed, refund the ticket voluntarily and reissue the ticket. 4. Refund 4. 1 Voluntary Refund 4. 1. 1 All unused tickets: According to the applicable conditions of domestic air transport fare of Xiamen Airlines and the fare category of Y50, the refund fee will be charged at the face price, and the balance will be returned to the passengers. The time limit for refund is based on the departure time of the first leg. 4. 1.2 Tickets have been partially used: when passengers buy one-way connecting tickets, they will refund them at the transit point: all the published economy class fares will be deducted from the par price, and the refund fee will be charged on the basis of the balance according to the applicable conditions of Y50 ticket category of Xiamen Airlines Domestic Air Transport Fares, and the balance will be returned to the passengers; Passengers purchase round-trip transit tickets, and refund them at the return place: based on the freight rate of the whole fare12, the refund fee is charged according to the applicable conditions of Y50 fare category in Xiamen Airlines Domestic Air Transport Fares and Applicable Conditions, and the balance is returned to the passengers; When a passenger purchases a round-trip transit ticket and requests a refund at the return transit place, the base price is 1/2 of the full ticket price minus the one-way shared fare of the used return leg, and the refund fee is charged according to the applicable conditions of domestic air transport fare with the fare category of Y50 and Xiamen Airlines, and the balance is returned to the passenger; Note: the time limit for refund is based on the flight time of the first unused segment of the connecting flight, and the principle of more refund and less compensation is adopted. 4. 1.3 Tickets that are not used in sequence will not be refunded. 4.2 Involuntary Refund 4.2. 1 Not using the ticket for the whole journey: Refund the ticket in full according to the face value. 4.2.2 The used part of the air ticket: after deducting the share settlement price of the used flight segment from the par value, the balance will be refunded in full. (For the specific fare allocation of connecting products, please refer to the preferential fare allocation price of connecting domestic routes of Xiamen Airlines. ) nine. Product value-added services 1. At present, Xiamen Airlines provides free accommodation for passengers connecting Xiamen Airlines flights in Xiamen and Fuzhou for the next day only when there are spare rooms in hotels and guesthouses under the Airline Tour Group or agreement. 2. Direct selling agencies should ask passengers whether they need this service when they buy overnight connecting tickets, and book rooms with the hotel according to the operating procedures. (Xiamen: the unified contact information is the main service desk of the airline hotel, and the service office will arrange the specific accommodation place. The telephone number for free accommodation is 0592-5 134888, and the fax number is 0592-5133774. Fuzhou: The unified contact information is the main service desk of Haitian Hotel at the airport, and specific accommodation places and pick-up and drop-off vehicles will be arranged. Free accommodation telephone number 059 1-280 12888, fax number 059 1-280 1333). 3. If the agent sells Xiamen Airlines transit products involving free accommodation, he must make a reservation with Xiamen Airlines hotels and guesthouses through local direct selling agencies to avoid the inconvenience caused by the agent's negligence or ignorance of relevant regulations of Xiamen Airlines. Precautions A. Passengers who spend the night in Xiamen and Fuzhou and take the connecting flight of Xiamen Airlines the next day (unable to go through the baggage hanging formalities), after arriving at the connecting airport of Xiamen or Fuzhou, go to the first floor of the terminal building according to the domestic flight arrival process, collect their checked baggage, and contact the hotel pick-up staff under the guidance of the Xiamen Airlines tour guide or directly at the exit of the arrival hall, and take the free city shuttle bus of Xiamen Airlines to stay at the hotel or the agreement hotel with the joint ticket and free accommodation notice. Whether staying in Xiamen Airlines Hotel or other hotels, or solving problems by yourself, passengers should be reminded to arrive at the airport 90 minutes before the departure of the connecting flight the next day, and go to the check-in counter of Xiamen Airlines flight to go through the boarding and baggage check-in procedures for the connecting flight; Passengers can also choose to check in in the same city according to the situation, and go to the airport to take a continuation flight according to the hotel or hotel's city check-in regulations. Note B. For the process of free accommodation, please refer to Revenue Settlement Business AnnouncementNo. [2003]004. Passengers make reservations when purchasing air tickets for transit products. Note c At present, except Xiamen and Fuzhou, other transit places do not provide this free accommodation service for the time being. X. Matters to remind passengers when selling 1. Transit time: when passengers buy transit tickets, they should explain the time of their transit flights. If you need to transfer every other day, you must inform the passengers and get their consent before you can sell it. 2. Transfer voucher: remind passengers to show their boarding pass of the previous flight segment when they check in at the transfer airport (whether it is limited to airports with transfer counters in Xiamen and Fuzhou), and properly keep the corresponding documents and vouchers (such as flight boarding pass, air tickets, hotel accommodation sheets, etc.). ) .3. Transfer procedures: 3. 1 Transfer on the same day: If the conditions of the originating airport allow printing the boarding pass at one time and hanging luggage directly, passengers can get boarding passes for all the connecting flights at the same time, and the checked luggage can be directly hung with the connecting luggage tag to reach the terminal of the passenger's journey. Passengers can transfer to Xiamen Airlines flight to the destination city without leaving the waiting isolation area without picking up their luggage separately and checking in at Xiamen or Fuzhou transit station. After arriving at Xiamen and Fuzhou airports, passengers must hold the boarding pass of the originating flight, the boarding pass of the connecting flight, the ticket containing the connection of the second flight and the passengers, and their valid identity documents. , and go to the Xiamen-Hangzhou connecting transit counter in the waiting isolation area to handle the relevant follow-up connecting transit procedures with the transfer service guide or by yourself. 3.2 Next-day transfer: At the time of sale, passengers should be reminded that air tickets are only transferred within the next day. Passengers only check in at the airport of origin for the first flight, and luggage is not allowed to be hung directly. Baggage must be picked up on the day of arrival, and airport security must be checked again when boarding the plane the next day. 4. Service guidance: After the transit passengers arrive at Xiamen and Fuzhou transit airports the next day, they can be guided by Xiamen Airlines guides or directly go to the service desk of Xiamen Airlines or the agreement hotel in the arrival hall, and they will be responsible for the free transfer to the hotel designated by Xiamen Airlines. Passengers can also transfer at the city check-in counter of Xiamen Airlines Hotel. (Note: Xiamen Airlines Jin Yan Hotel and Aviation Hotel both have city check-in counters, so it is necessary to explain to passengers that they should go through the city check-in procedures at least 2 hours before the flight takes off, and remind passengers to pay attention to the time when the hotel arrives at the airport bus to avoid missing the plane. 5. Security check: On the same day, passengers can leave the isolation area if they don't want to stay in the isolation area of the terminal because it takes more than 2 hours to transfer. However, when you re-enter the flight, you must confirm the boarding procedure at the check-in counter in the domestic departure hall and get your boarding pass, and then re-enter the isolation hall through the airport "security check". 6. Transportation conditions: clearly explain to passengers the relevant restrictions on transfer and the provisions on signing, transferring, changing and refunding.
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