How do I apply for a refund for the hotel I booked online?

First open Qunar.com's homepage, then click Login in the upper right corner to open the login page, and enter your username and password to log in.

After logging in, you can see our login information in the upper right corner, click "My Order", and then select "Hotel Order" in the pop-up drop-down menu.

Find the ticket order we want to unsubscribe from in the order list, and then click the "Refund" link in blue font at the back.