Traditional Culture Encyclopedia - Hotel franchise - What does a restaurant manager do?

What does a restaurant manager do?

Responsibilities of the floor manager 1. Responsible for handling all hotel affairs, leading all employees to work hard and accomplish all the goals set by the hotel.

2. Formulate hotel management objectives, including formulating a series of rules and regulations and service operation procedures, defining the responsibilities of managers and employees at all levels, and supervising their implementation. Sensibility, make market expansion plans, and lead the sales department to carry out comprehensive promotion and sales. Read and analyze the monthly report in detail, check the business progress and the completion of the business plan, and take countermeasures to ensure the smooth progress of the hotel business.

3. Establish and improve the organizational system of the hotel to make it reasonable, streamlined and efficient. Preside over the weekly inspection report of the catering manager's office meeting, and make key comments and explanations on related issues. Communicate the relevant instructions, documents and notices of the government or general manager, handle interpersonal relationships and coordinate the relationships between departments, so that the hotel has an efficient working system.

4. Improve various financial systems. Supervise the financial department to do a good job in cost control, financial budget and quarterly financial statements; Check and analyze the monthly business situation; Check accounts receivable and accounts payable regularly.

Focus on regularly checking the work of public places and departments, checking the quality of service, and conveying the inspection results to relevant departments.

6. Arrange hotel maintenance.

7. Maintain good relations with people from all walks of life, establish the image of the hotel and receive important guests on behalf of the hotel.

8. Be responsible for guiding discipline and improving the service quality and staff quality of the whole hotel.

9. Set an example, care about employees, and make rewards and punishments clear, so that hotel employees have team spirit and high cohesion, and let employees complete their jobs with high enthusiasm and responsibility.

10, responsible for the employment, assessment, rewards and punishments of hotel employees 1. Daily service procedures for waiters' banquets.