Traditional Culture Encyclopedia - Hotel franchise - What are the excellent service details in Thailand?
What are the excellent service details in Thailand?
A friend often goes to Thailand on business and stays at the Oriental Hotel. When he first checked in, he was deeply impressed by the good environment and service of the hotel. When he checked in for the second time, several details made his affection for the hotel upgrade rapidly. That morning, when he went out to the restaurant, the floor attendant respectfully asked, "Does Yu Xiansheng want breakfast?" Surprised, he asked, "How do you know my last name?" The waiter said, "our hotel stipulates that all guests' names should be memorized at night." This surprised Yu Xiansheng, because he often traveled around the world and stayed in numerous high-end hotels, but this was the first time he had encountered such a situation. Yu Xiansheng happily took the elevator down to the floor where the restaurant was located. As soon as he walked out of the elevator door, the waiter in the restaurant said, "Yu Xiansheng, please come in." I was even more puzzled, because the waiter didn't look at his room card and asked, "Do you know my last name is Yu?" The waiter replied, "The phone just came down and said you had gone downstairs." Such high efficiency once again surprised Yu Xiansheng.
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