Evaluation process of five-star hotels

"National Tourist Star Hotel Evaluation Committee" (non-National Tourist Star Hotel Evaluation Committee) is the only highest institution responsible for the national hotel star rating. The National Star Jury has an office as its office (hereinafter referred to as the "National Star Jury Office"). The office of the National Star Jury is located in china tourist hotels association Secretariat, and its office address is: National Tourism Administration, No.9 Jianguomen Inner Street, Beijing.

Five-star hotels are subject to evaluative review in the third year after evaluation or evaluative review, and will be subject to evaluative review after three years from 213.

after a hotel applies for a five-star hotel, the star rating agency of the local tourist hotel will review the initial evaluation and submit it to the National Star Rating Committee step by step, and the National Star Rating Committee will assign inspectors to conduct inspection and evaluation. The inspection is divided into two parts. One part is a clear inspection, that is, a comprehensive inspection of the hotel's hardware facilities. The hotel must reach 42 points out of 61 points before entering the next procedure, that is, the unannounced visit part. Star judges came to the hotel as guests, made unannounced visits to the hotel's cleanliness, service quality, maintenance, etc. without letting the hotel know, and scored the hotel in the unannounced visits. Only when the hotel scored more than 92% did it pass. Finally, the national star judges awarded the five-star logo and certificate. After the star rating is passed, the National Star Rating Committee will review the five-star hotel once a year.